[Plugin: user files] Several problems with the plugin

Seems there are a handful of users having issues with corrupt downloads. I am working to track down the problem, however i am unable to duplicate the issues on our primary site or any or the 3 test sites I have used. Without being able to replicate the corruption issues it has been hard to fix. I apologize for those of you having issues.

I am having the same issues as the other users above. If I use Internet Explorer as a normal user to download a file, it works fine. But if I use Firefox or Chrome, it downloads the file with 0 bytes. I hope that bit of information helps in the resolution.

Scriptonite:
I will happily provide you a login to a userfile page on my website if you think it would help you evaluate the download problem. I have client downloading PDFs daily, with no problems; but I have no success with Microsoft Office products. Luckily, we are primarily PDF based, but this would be a perfect plugin if I could share other file types!

Hello everyone,

Sorry, i was not able check the forum posts earlier. If anybody require any help for this plugin from me, feel free to post here. I will try to help you all (if the original developer has no issue with this).

DES_mon, are you still having problem eith the plugin or fixed that? sorry, i was out of station. So, could not get back to you.

No problem dev123. Yes, still haven’t been able to crack it. If you could send me those files, that would be awesome! Thanks for your help.

Any help would certainly be appreciated. I have been extremely busy and have not had the time to fix the download issues. It is not on all sites or computers or browsers, so it has been difficult to track down. I am in the process of re-writing the download function and adding some download security as well. If you have a working function you can post it and I’ll add it into the update. Drop me your info via our website and we’ll put up a credit and link to you as well. Thanks.

Hello Scriptonite,
It will be a great honor for me. Also, i thank you for this great plugin.

Where do i need to post the file and my info? Can you give the link or any email address?

Thanks.

You can send everything via email if you would like, tom at whereyoursolutionis.com. Thanks again for the help.

Hello Scriptonite,

I have sent you the working plugin at the above mentioned email address.

Thanks.

hi,
i have big problem with this beautyful plugin ..
on internet explorer download files works, but on chrome firefox and safari, files download are 0 kbs :((

how i can fix it ???
There is a new version ?? where?
Thanks

Hello,
I had a problem with downloading file for simple users due to incorrect URL. I have no domain name and use direct ip address for site. Modifying function curPageName() help me:

$port = ($_SERVER[“SERVER_PORT”] == “80”) ? “” : (“:”.$_SERVER[“SERVER_PORT”]);
return $protocol . “://” . $_SERVER[‘HTTP_HOST’] . $port . $_SERVER[‘REQUEST_URI’];

The plugin installs fine and appears to work ok (the UI is working for user and admin) BUT….

I see this error at the top of every page where the plugin is used, and in the “Managed Files” view:

Warning: file_get_contents() [function.file-get-contents]: URL file-access is disabled in the server configuration in /homepages/19/d390752567/htdocs/wp-content/plugins/user-files/user_files.php on line 1516

Warning: file_get_contents(https://www.whereyoursolutionis.com/ads/userfiles.html) [function.file-get-contents]: failed to open stream: no suitable wrapper could be found in /homepages/19/d390752567/htdocs/wp-content/plugins/user-files/user_files.php on line 1516

Although the plugin appears to upload files for user pages, and also appears to download them, ALL filetypes are corrupted – JPEG, EPS, DOC, TXT.

On “Manage Files” in admin mode, the UI appears to let me upload a file for a selected user, but the file does not get uploaded at all.

I added these to my php.ini:

memory_limit = 100M
upload_max_filesize = 192M
post_max_size = 100M
file_uploads = On
allow_url_fopen = On
allow_url_include = On

Is there something else I need to change?

Sorry, I am a content manager not a developer, so I need a little help with this!

Thank you very much ??

Sorry I forgot to say that I use:

WordPress 3.2.1
PHP5
The latest version of this plug in (downloaded and installed today)

You are most likely getting that error because cURL is disabled. It should not effect the usage of the plugin other than giving the error message every time the page loads for file manager admins.

There are still some download issues on some servers/browsers. I have not been able to pin it to a single instance, however, I am upgrading this plugin to include several workarounds and bug fixes for the instances we have run into so far. Please be patient as I have not had a lot of time to work on this plugin. I have some modifications posted by dev123 I would be happy to send you. They work for him, however they are built on an older version of the plugin. You can also create an admin login and I can log in and check it later this week for you and take a look at it.You can contact email me tom at whereyoursolutionis.com for direct help.

Okay, I just loaded Dev123’s update and here are my findings:

– Chrome v15: File downloads via the widget and admin section work properly with “ABC.pdf” and “A B C.pdf”.

– Firefox v8: File downloads via the widget and admin section work properly with “ABC.pdf” and “A B C.pdf”.

– IE 8: File downloads via the widget and admin section DON’T WORK properly with “ABC.pdf” and “A B C.pdf”.
– Downloading from admin give this error: “The file is damaged and could not be repaired. Local\EWHdl’0v!9u”
– Downloading from widget gives this error: “There was an error opening this document. The file is damaged and could not be repaired.”

– IE 9: File downloads via the widget and admin section DON’T WORK properly with “ABC.pdf” and “A B C.pdf”.
– Downloading from admin give this error: “There was an error opening this document. The file is damaged and could not be repaired.”
– Downloading from widget gives this error: “Adobe Reader could not open ‘client-login.pdf” because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn’t correctly decoded).” It is saying ‘client-login.pdf’ even though I was downloading ‘ABC.pdf’, interesting…

I sure hope this information helps. If I can test anything else, let me know.

Thanks.

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