• Resolved robpal

    (@robpal)


    This is secnd time that I’ve updated my Woocommerce plugin and it’s broken my website. I managed to get it back working the first time, but the latest release has caused the same issue. I’d rather not have to continually restore backups because the plugin update corrupts my site.

    Here are the error details I could find:-
    An error of type E_ERROR was caused in line 87 of the file /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php. Error message: Uncaught Error: Failed opening required '/home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Package.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php:87 Stack trace: #0 [internal function]: Automattic\Jetpack\Autoloader\jp35ca907b2e70db60b0c2c7d0ef0fe4bd\PHP_Autoloader::load_class() #1 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-content/plugins/woocommerce/src/Packages.php(69): call_user_func() #2 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-content/plugins/woocommerce/src/Packages.php(45): Automattic\WooCommerce\Packages::load_packages() #3 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-includes/class-wp-hook.php(303): Automattic\WooCommerce\Packages::on_init() #4 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters() #5 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-includes/plugin.php(470): WP_Hook->do_action() #6 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-settings.php(441): do_action() #7 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-config.php(108): require_once('/home/z2aivpxe1...') #8 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-load.php(50): require_once('/home/z2aivpxe1...') #9 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-login.php(12): require('/home/z2aivpxe1...') #10 {main} thrown

    If anyone can help resolve this issue I would be very appreciative.

    Cheers,

    Rob

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter robpal

    (@robpal)

    I tried updating my theme (DIVI) but that hasn’t helped. The error I’m seeing on the Woocommerce plgin is:-
    An error of type E_ERROR was caused in line 87 of the file /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php. Error message: Uncaught Error: Failed opening required '/home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Package.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php:87 Stack trace: #0 [internal function]: Automattic\Jetpack\Autoloader\jp35ca907b2e70db60b0c2c7d0ef0fe4bd\PHP_Autoloader::load_class() #1 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-content/plugins/woocommerce/src/Packages.php(69): call_user_func() #2 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-content/plugins/woocommerce/src/Packages.php(45): Automattic\WooCommerce\Packages::load_packages() #3 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-includes/class-wp-hook.php(303): Automattic\WooCommerce\Packages::on_init() #4 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters() #5 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-includes/plugin.php(470): WP_Hook->do_action() #6 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-settings.php(441): do_action() #7 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-config.php(108): require_once('/home/z2aivpxe1...') #8 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-load.php(50): require_once('/home/z2aivpxe1...') #9 /home/z2aivpxe1w1j/public_html/www.developtogether.co.uk/wp-login.php(12): require('/home/z2aivpxe1...') #10 {main} thrown

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    This error is typically caused by a code conflict on your site which might come from a plugin or theme that is not compatible with the latest version of WooCommerce. I’d recommend a conflict test to find out which is causing the issue. Here’s the full instruction: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    I’d also recommend testing your updates on a staging site before updating the live site. If your host doesn’t offer that option, I’d recommend WP Staging for quickly copying your site to a staging environment.

    Hi @robpal

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 3 replies - 1 through 3 (of 3 total)
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