Plugin update to 1.5.0 failed

  • Resolved nikall

    (@nikall)


    6 years, 9 months ago

    Hi,

    I am a pro user and so far I never had any problem updating any plugin including yours. But since the last version of your plugin, I can’t update it anymore. All the other plugins I am using have no problem and I am updating new versions without issues.

    The following message appears when I am trying to update to version 1.5.0:

    An error occurred while updating Import Facebook Events Pro: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Any suggestion?

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello @nikall,

    Thanks for reaching out to us.

    Can you please deactivate and reactivate the license and try the update again. If it’s not working then contact on our website.Pro support is not allowed to provide here, We will be happy to help if you can contact us on support. Pro version support provide quickly on our website.

    Thanks

    Thread Starter nikall

    (@nikall)

    Hi,

    Your license key has reached its activation limit.

    now I am really into troubles….

    My licence expires on October 2018…this is not normal.

    • This reply was modified 6 years, 9 months ago by nikall.
    • This reply was modified 6 years, 9 months ago by nikall.

    Hello @nikall,

    Pro support is not allowed to provide here, We will be happy to help if you can contact us on support. Pro version support provide quickly on our website.

    Thanks

    Thread Starter nikall

    (@nikall)

    Just opened a ticket. Please provide me with support ASAP.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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