Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter SN0WKRASH

    (@sn0wkrash)

    I completely removed the plugin, then installed a fresh plugin so it would be an updated version. Upon completion of install, it said it was successful, but when I tried to activate it, it pushed me to an empty page and gave this error message:

    “The plugin does not have a valid header.”

    It seems to be activated and it does seem to be working, I’ll be monitoring for any problems.

    Plugin Author Livefyre

    (@livefyre)

    Hi there! Skyler from the Livefyre team here. If still seeing issues, we’d recommend reaching out to the Support team via support[at]livefyre[dot]com. They can maybe take an in-depth look at any conflicts and/or suggest troubleshooting tips given a bit more info, since we don’t seem to be hearing about this issue elsewhere at the moment.

    Hope that helps, and sorry for any temporary issues!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Plugin update failed’ is closed to new replies.