• Resolved excelc

    (@excelc)


    When I try to update the Give plugin it takes forever (Seems to hang) and then I get the following error:
    The plugin give/give.php has been deactivated due to an error: Plugin file does not exist.
    Now it doesn’t show the plugin at all in WordPress so what do I do to fix this? Please help.

    Here is my site info:

    
    ### wp-core ###
    
    version: 5.9.1
    site_language: en_US
    user_language: en_US
    timezone: America/Los_Angeles
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/cdapack3/domains/pack3cda.org/public_html
    wordpress_size: loading...
    uploads_path: /home/cdapack3/domains/pack3cda.org/public_html/wp-content/uploads
    uploads_size: loading...
    themes_path: /home/cdapack3/domains/pack3cda.org/public_html/wp-content/themes
    themes_size: loading...
    plugins_path: /home/cdapack3/domains/pack3cda.org/public_html/wp-content/plugins
    plugins_size: loading...
    database_size: loading...
    total_size: loading...
    
    ### wp-active-theme ###
    
    name: Scout Pack Child (scoutpack-child)
    version: 1.5.1540227126
    author: HandsomeWeb, LLC
    author_website: https://handsomeweb.com/
    parent_theme: Scout Pack (scoutpack)
    theme_features: core-block-patterns, html5, widgets-block-editor, editor-style, automatic-feed-links, post-thumbnails, menus, widgets
    theme_path: /home/cdapack3/domains/pack3cda.org/public_html/wp-content/themes/scoutpack-child
    auto_update: Disabled
    
    ### wp-parent-theme ###
    
    name: Scout Pack (scoutpack)
    version: 1.5
    author: HandsomeWeb, LLC
    author_website: https://handsomeweb.com/
    theme_path: /home/cdapack3/domains/pack3cda.org/public_html/wp-content/themes/scoutpack
    auto_update: Disabled
    
    ### wp-themes-inactive (3) ###
    
    Twenty Fifteen: version: 2.3, author: the WordPress team (latest version: 3.1), Auto-updates disabled
    Twenty Seventeen: version: 2.4, author: the WordPress team (latest version: 2.9), Auto-updates disabled
    Twenty Sixteen: version: 2.0, author: the WordPress team (latest version: 2.6), Auto-updates disabled
    
    ### wp-plugins-active (17) ###
    
    All-in-One Event Calendar by Time.ly: version: 3.0.0, author: Time.ly Network Inc., Auto-updates disabled
    Child Theme Configurator: version: 2.5.8, author: Lilaea Media, Auto-updates disabled
    Classic Editor: version: 1.6.2, author: WordPress Contributors, Auto-updates disabled
    Classic Widgets: version: 0.3, author: WordPress Contributors, Auto-updates disabled
    Contact Form 7: version: 5.5.6, author: Takayuki Miyoshi, Auto-updates disabled
    Contact Form Submissions: version: 1.7.3, author: Jason Green, Auto-updates disabled
    Custom Sidebars: version: 3.35, author: WebFactory Ltd, Auto-updates disabled
    Disable Comments: version: 2.3.3, author: WPDeveloper, Auto-updates disabled
    Duplicate Page: version: 4.4.8, author: mndpsingh287, Auto-updates disabled
    Flamingo: version: 2.2.3, author: Takayuki Miyoshi, Auto-updates disabled
    My Custom Functions: version: 4.51, author: Space X-Chimp, Auto-updates disabled
    Popup Maker: version: 1.16.4, author: Popup Maker, Auto-updates disabled
    ReCaptcha v2 for Contact Form 7: version: 1.3.7, author: IQComputing, Auto-updates disabled
    Redirection: version: 5.2.3, author: John Godley, Auto-updates disabled
    Simple Social Icons: version: 3.0.2, author: StudioPress, Auto-updates disabled
    WP Simple Paypal Shopping cart: version: 4.5.7, author: Tips and Tricks HQ, Ruhul Amin, mra13, Auto-updates disabled
    Yoast SEO: version: 18.2, author: Team Yoast, Auto-updates disabled
    
    ### wp-plugins-inactive (7) ###
    
    Akismet Anti-Spam: version: 4.2.2, author: Automattic, Auto-updates disabled
    amr event lists with ical files: version: 6.6, author: anmari, Auto-updates disabled
    Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Auto-updates disabled
    ICS Calendar: version: 9.3.5.1, author: Room 34 Creative Services, LLC, Auto-updates disabled
    Payment Plugins Braintree For WooCommerce: version: 3.2.32, author: Payment Plugins, [email protected], Auto-updates disabled
    Simple Calendar: version: 3.1.31, author: Simple Calendar (latest version: 3.1.36), Auto-updates disabled
    SOGO Add Script Header Footer: version: 3.9, author: orenhav (SOGO), Auto-updates disabled
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1808
    imagemagick_version: ImageMagick 7.1.0-24 Q16-HDRI x86_64 2022-02-12 https://imagemagick.org
    imagick_version: 3.7.0
    file_uploads: File uploads is turned off
    post_max_size: 64M
    upload_max_filesize: 64M
    max_effective_size: 64 MB
    max_file_uploads: 20
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 16 GB
    	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
    	imagick::RESOURCETYPE_FILE: 196608
    	imagick::RESOURCETYPE_MAP: 16 GB
    	imagick::RESOURCETYPE_MEMORY: 8 GB
    	imagick::RESOURCETYPE_THREAD: 1
    imagemagick_file_formats: 3FR, 3G2, 3GP, A, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVS, B, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, ERF, FARBFELD, FAX, FF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, FTXT, G, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, O, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PWP, QOI, R, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCREENSHOT, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMV, WPG, X3F, XBM, XC, XCF, XPM, XPS, XV, Y, YAML, YCbCr, YCbCrA, YUV
    gd_version: bundled (2.1.0 compatible)
    gd_formats: GIF, JPEG, PNG, WebP, BMP
    ghostscript_version: unknown
    
    ### wp-server ###
    
    server_architecture: Linux 4.18.0-348.lve.el8.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 7.2.34 64bit
    php_sapi: litespeed
    max_input_variables: 1000
    time_limit: 30
    memory_limit: 128M
    admin_memory_limit: 256M
    max_input_time: 60
    upload_max_filesize: 64M
    php_post_max_size: 64M
    curl_version: 7.81.0 OpenSSL/1.1.1k-fips
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: false
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 8.0.28
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $
    max_allowed_packet: 268435456
    max_connections: 150
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/cdapack3/domains/pack3cda.org/public_html/wp-content
    WP_PLUGIN_DIR: /home/cdapack3/domains/pack3cda.org/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Rick Alday

    (@mrdaro)

    Hi @excelc,

    The plugin cannot self-delete itself.
    Either someone is removing the files via FTP/SSH or your hosting provider is removing it.

    The exact cause for the error to happen is not clear, but fixing and resolving the issue is easy. Just try one of the following steps:

    1. Re-activate the plugin manually.
    2. Delete and then reinstall the plugin, then activate it.

    In some cases, the error message is appearing consistently and permanently and is shown triggered by the plugin that has supposedly been deactivated and removed. The cause for the issue is likely caused by unclean deactivation and uninstallation procedure that didn’t unregister the plugin from WordPress wp-options table, causing the plugin to still register itself as active.

    Be sure to back up first, just in case.

    Plugin Support Rick Alday

    (@mrdaro)

    Hi there,

    Just following up here.

    Do you still need assistance with this issue?

Viewing 2 replies - 1 through 2 (of 2 total)
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