Plugin update

please respond we cannot take any orders!!!

Hi Maisonwhite
– please provide your jigoshop system info to [email protected] for further check.
– to avoid loses – in the meantime you can revert back to 1.8.6 – you can get it here under “developers” tab

Have downloaded 1.8.6 but am not sure how to upload it back to my server in cpanel…need help!

System info below

### Begin System Info ###

Multi-site: No

SITE_URL: https://www.maisonwhite.co.uk
HOME_URL: https://www.maisonwhite.co.uk

Jigoshop Version: 1.9.2
WordPress Version: 3.9.1

Platform: Windows
Browser Name: Chrome
Browser Version: 34.0.1847.131
User Agent String: Mozilla/5.0 (Windows NT 6.1) App
leWebKit/537.36 (KHTML, like Gec
ko) Chrome/34.0.1847.131 Safari/
537.36

PHP Version: 5.4.23
MySQL Version: 5.5.36-cll
Web Server Info: Apache

PHP Memory Limit: 256M
PHP Post Max Size: 100MB
PHP Upload Max File Size: 100MB

WP_DEBUG: Disabled

WP Table Prefix: Length: 3 Status: Acceptable

Show On Front: page
Page On Front: 817
Page For Posts: 0

Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On

WordPress Memory Limit: 40MB
WP_DEBUG: Off
DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.

ACTIVE PLUGINS:

About.me Widget: 1.1.4
BackUpWordPress: 2.6.2
Comprehensive Google Map Plugin: 9.0.20
Google Analytics for WordPress: 4.3.5
Google Sitemap: 2.8.9
Google XML Sitemaps: 4.0.4
Head Meta Data: 20140123
HG Slider: 2.0
HTML Page Sitemap: 1.1.3
Jetpack by WordPress.com: 2.9.3
Jigoshop: 1.9.2
Online Backup for WordPress: 3.0.4
Quick XML Sitemap: 1.3
Regenerate Thumbnails: 2.2.4
SEO Plugin by SQUIRRLY: 3.1.3
TinyMCE Advanced: 4.0.2
WordPress SEO: 1.5.3
WP-Cufón: 1.6.10

CURRENT THEME:

Prometheus e-Commerce: 3.0

### End System Info ###

Have downloaded 1.8.6 but am not sure how to upload it back to my server in cpanel…need help!

System info below

### Begin System Info ###

Multi-site: No

SITE_URL: https://www.maisonwhite.co.uk
HOME_URL: https://www.maisonwhite.co.uk

Jigoshop Version: 1.9.2
WordPress Version: 3.9.1

Platform: Windows
Browser Name: Chrome
Browser Version: 34.0.1847.131
User Agent String: Mozilla/5.0 (Windows NT 6.1) App
leWebKit/537.36 (KHTML, like Gec
ko) Chrome/34.0.1847.131 Safari/
537.36

PHP Version: 5.4.23
MySQL Version: 5.5.36-cll
Web Server Info: Apache

PHP Memory Limit: 256M
PHP Post Max Size: 100MB
PHP Upload Max File Size: 100MB

WP_DEBUG: Disabled

WP Table Prefix: Length: 3 Status: Acceptable

Show On Front: page
Page On Front: 817
Page For Posts: 0

Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On

WordPress Memory Limit: 40MB
WP_DEBUG: Off
DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.

ACTIVE PLUGINS:

About.me Widget: 1.1.4
BackUpWordPress: 2.6.2
Comprehensive Google Map Plugin: 9.0.20
Google Analytics for WordPress: 4.3.5
Google Sitemap: 2.8.9
Google XML Sitemaps: 4.0.4
Head Meta Data: 20140123
HG Slider: 2.0
HTML Page Sitemap: 1.1.3
Jetpack by WordPress.com: 2.9.3
Jigoshop: 1.9.2
Online Backup for WordPress: 3.0.4
Quick XML Sitemap: 1.3
Regenerate Thumbnails: 2.2.4
SEO Plugin by SQUIRRLY: 3.1.3
TinyMCE Advanced: 4.0.2
WordPress SEO: 1.5.3
WP-Cufón: 1.6.10

CURRENT THEME:

Prometheus e-Commerce: 3.0

### End System Info ###

you need to overwrite your files via ftp client.
if you don’t know how to do it – provide your ftp access to us via [email protected]

have sent cpanel access as requested, please advise when done.

Thanks

Help! Can [email protected] please re-install 1.8.6 as you suggested. I have sent all the details yesterday evening!

Thanks

Hi Guys

Version 1.9.2 of Jigoshop when I updated made my site unobtainable only showing the error

Parse error: syntax error, unexpected T_STRING in /home/content/46/8215446/html/wp-content/plugins/jigoshop/plugins/jigoshop-web-optimization-system/jigoshop-web-optimization.php on line 32

when going to the site. I deleted it in the back office to restore my site. When trying to re-nstall 1.9.2 it hits a fatal error with the same code.

I was not running jigoshop on any other site except https://www.timmilne.com and that has been deleted – I do want to use it again in the future though.

Please advise

Best wishes

Tim

@maisonwhite we’re back in work, checking your issue.
@tadhg61 this error means that you have to update PHP version. Required one is 5.3 or higher. You can update via your hosting admin panel or by contacting your hosting provider.

Thanks all looks to be working now, had to reset various settings but tested and looks fine. Minor issue is that it has set all previous orders with a status of pending!

Ps at which stage would it be safe to upgrade to 1.9.2, have you identified the cause of my issue?

Just seen email, issue to be fixed in 1.9.3, will upgrade with some hesitation! And everything crossed!

Please wait until 1.9.3
Please always backup first just in case anything goes wrong but we hope to cover all issues found

Rolled back to 1.8.6 and went through each tab within Settings again clicking Save Changes on each tab, fingers crossed 1.9.3 will sort this out.

@visser Labs, let me know if it’s fine with just released 1.9.3