Plugin unable to synchronise setup tax & shipping method in merchant Center

Hi there @payakt ??

Plugin unable to set tax & shipping methods in merchant centre that’s why merchant Center disapproved all products showing incomplete setup

Among the questions that are answered in the plugin’s FAQ, there is the How are taxes and shipping handled? Could a site get penalised if there’s a mismatch?

The entire FAQ section, with more useful answers, can be found linked below: https://woocommerce.com/document/google-listings-and-ads-faqs/

I hope that helps!

This problem started after I updated the plugin I’m not understanding why this plugin having so much problems & so much bad reviews.Is there any method to fix it

Hi @payakt ,

Can you please confirm if tax and shipping methods are configured on your site?

Also, can you please go to WP Admin → WooCommerce → Status → Logs, select the latest Google Listings & Ads related log from the right side dropdown, copy the log and paste here so we can review. Please remove any sensitive data from the log before sharing here.

Do let us know so we can check and help further.

### WordPress Environment ###

WordPress address (URL): https://payakt.com
Site address (URL): https://payakt.com
WC Version: 7.0.0
REST API Version: ? 7.0.0
WC Blocks Version: ? 8.5.1
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.1.9
PHP Post Max Size: 900 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.3.36-MariaDB
Max Upload Size: 900 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.0.0
WC Database Prefix: wp_
Total Database Size: 386.85MB
Database Data Size: 282.84MB
Database Index Size: 104.01MB
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wp_wcmp_vendor_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcmp_visitors_stats: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_indexable: Data: 37.58MB + Index: 16.09MB + Engine InnoDB
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wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_yoast_prominent_words: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 47956
aw_workflow: 8
cms_block: 42
custom_css: 1
elementor_library: 7
mc4wp-form: 1
nav_menu_item: 65
oembed_cache: 27
page: 30
portfolio: 18
post: 1
product: 6091
product_variation: 4732
rank_math_schema: 1
seedprod: 1
shop_coupon: 983
shop_order: 40
woodmart_sidebar: 2
woodmart_size_guide: 2
wp_global_styles: 2
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (24) ###

WP Affiliate Manager: by wp.insider
wpaffiliatemgr – 2.9.15

All in One SEO: by All in One SEO Team – 4.2.6.1
Classic Widgets: by WordPress Contributors – 0.3
COD Order Confirmation for India: by Softpulse Infotech – 1.1.4
Contact Form 7: by Takayuki Miyoshi – 5.6.3
ConversioBot: by Innovative Chat Limited – 1.0.10
Multivendor Marketplace Solution for WooCommerce - WC Marketplace: by WC Marketplace – 3.9.3
Elementor: by Elementor.com – 3.7.8
Google Listings and Ads: by WooCommerce – 2.1.4
OMGF: by Daan from Daan.dev – 5.4.0
One Click Demo Import: by OCDI – 3.1.2
Razorpay Payment Links for WooCommerce: by Sayan Datta – 1.1.6
ThemeFarmer Companion: by ThemeFarmer – 1.3.6
Trustpilot-reviews: by Trustpilot – 2.5.914
WooCommerce Smart COD: by woosmartcod.com – 1.6.1
Advanced Shipment Tracking for WooCommerce: by zorem – 3.4.7
WooCommerce Plugin for PayUmoney: by wapinfosystems – 1.0
WooCommerce Tools: by ThemeFarmer – 1.2.9
WooCommerce Stripe Gateway: by WooCommerce – 6.8.0
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.2.1
WooCommerce: by Automattic – 7.0.0
WP All Import: by Soflyy – 3.7.1
WP Rocket: by WP Media – 3.12.1.1
WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 3.3.3

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: INR (Rs.)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
variation (variation)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #9 - /shop/
Cart: #43218 - /cart/
Checkout: #11 - /checkout/
My account: #12 - /my-account/
Terms and conditions: #720 - /terms-of-service/

### Theme ###

Name: NewShop eCommerce
Version: 0.7
Author URL: https://themefarmer.com
Child Theme: ?
Parent Theme Name: NewStore
Parent Theme Version: 1.3.23
Parent Theme Author URL: https://themefarmer.com
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: newstore/woocommerce/cart/mini-cart.php
newstore/woocommerce/checkout/form-checkout.php
newstore/woocommerce/content-product.php
newstore/woocommerce/global/quantity-input.php
newstore/woocommerce/single-product/product-image.php
newstore/woocommerce/single-product/rating.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-10-12 13:03:02 +05:30
Options: ?
Notes: 94
Onboarding: completed

### Action Scheduler ###

Complete: 720
Oldest: 2022-09-19 04:10:18 +0000
Newest: 2022-10-12 09:04:43 +0000

Failed: 46
Oldest: 2022-08-31 23:19:04 +0000
Newest: 2022-09-01 01:31:37 +0000

Pending: 10
Oldest: 2022-10-12 09:19:43 +0000
Newest: 2022-10-28 09:10:59 +0000

### Status report information ###

Generated at: 2022-10-12 14:47:33 +05:30

Tax & shipping everything configured you can check visiting my website it’s fully functional with all features like taxes & shipping

Hi @payakt ,

We’d need to look a bit deeper into the Google Listing issue you’re experiencing.

Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

You may also create a user account for us and share the creds per the details mentions in this guide on the WooCommerce.com ticket. Please don’t share login link/credentials here.

We will be able to help you further there.