Plugin Triggers WSoD

  • Resolved craftandcloud

    (@craftandcloud)


    5 months, 1 week ago

    Hi team!
    I have been happily using this plugin for several websites I’ve developed. It has been working great except for a recent case. I created two new pages on a site that was developed about a year ago, I’ve been using this plugin no problem on the website from the beginning. The issue is that when I go back to the new page and enter the block editor it gives me the White Screen of Death as it’s called and I get a console with around 60 erros related to JS. I cannot see any content nor the editor just a full page white screen. This does not happen anywhere else except in the editor for new pages I created recently. I deleted the page and started from scratch and still get the issue. I was debugging the website because of this and discovered that when I deactivate the 3d-Flipbook lite plugin, the problem disappears and I can edit the page no problem. As soon as I activate the plugin again I get the same white screen. I tested this multiple times and consistently found that as soon as I activated the plugin I would encounter the white screen. As is now I have to deactivate the plugin anytime I want to to edit the page. Is this an udpate issue? Can it be addressed? Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iberezansky

    (@iberezansky)

    Hi @craftandcloud, could you record a short video for us?

    Thread Starter craftandcloud

    (@craftandcloud)

    I apologize for not answering sooner. It appears the issue is gone at least for now. If I encounter it again I will get you a video and send it over. Thanks for your response!

Viewing 2 replies - 1 through 2 (of 2 total)
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