[Plugin: Trackable Social Share Icons] Facebook Share button error

Could you show me the page on which this is happening? Was this happening on every page? If so, was it trying to share the wrong URL? Was it happening with every social media type?

Very difficult to troubleshoot without the ability to see it in action.

On all posts at https://www.manuscrypts.com

You might want to check your server or check with your host. I ran a quick check from command line and your site is indeed returning an internal server error (500) on port 80.

Unfortunately, there’s nothing we can do as it is not a problem with the plugin. Regardless of which service you use, since this is controlled by Facebook, it will most likely not work until your server has been updated. Once the update is complete on your end, you should see this feature working, as well as having your post title, image, and description show up instead of just the URL when someone clicks on the blue “Facebook” icon (on a side note, very cool icons!).

I hope this helps, and I wish there was more we could do to help you resolve this issue.

Best of luck,
Mike

Thanks Mike, will try sorting it out with the hosting provider, though it does work fine on my other blog which is hosted on the same service!