• Resolved elizabethhereandnowdigital

    (@elizabethhereandnowdigital)


    The following is in the “yoco-gateway-v3-8-0-ssl-error-live_mode-2024-11-25” log file:


    2024-11-25T10:18:31+00:00
    Error Error: plugin temporary suspended due to SSL certificate issue. Possible reasons for this suspension: SSL Certificate Expiry, Insecure SSL Configuration or SSL Handshake Failure. HTTPS: – REQUEST_SCHEME: – SERVER_PORT: – HTTP_HOST: – REQUEST_URI:

    The site’s SSL certificate is valid. It seems to be related to the plugin.

    Please assist? What is causing this and how do we resolve it?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter elizabethhereandnowdigital

    (@elizabethhereandnowdigital)

    I think the error was unrelated to the plugin and caused by something else. Please ignore this support request.

    Have you found what the issue was as I’m now having the same issue

    Plugin Support Bartech

    (@bartech)

    Hello @elizabethhereandnowdigital, hello @webify24 SSL specific logs might contain false positive warnings. This can happen when site is visited using unsecured protocol http instead of https. For security reasons our plugin refuse to load when unsecured connection is detected. If SSL is properly configured this only affect single request – request that used http. Only when this error persist – that is there are many SSL errors in the logs, were every request result with this error then it might indicate something is wrong with the SSL certificate.

    @bartech, Thanks for the help!

Viewing 4 replies - 1 through 4 (of 4 total)
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