[Plugin: Support Tickets] No redirect after submit

One solution I can think of is to make a standard message on your support tickets page. The top will be shown during creating a ticket as viewing the created tickets. It’s not really good, but it could help a little.

After hitting submit, i get nothing. just the ajax loader gif…any ideas?

This should fix your problem… File support-tickets/scripts.js

jQuery(document).ready(function() {
try {
jQuery(‘div.suptic.form > form’).ajaxForm({
beforeSubmit: supticBeforeSubmit,
dataType: ‘json’,
success: supticProcessJson
});
} catch (e) {
}

try {
jQuery(‘div.suptic > form’).each(function(i, n) {
supticToggleSubmit(jQuery(n));
});
} catch (e) {
}
});

function supticBeforeSubmit(formData, jqForm, options) {
supticClearResponseOutput();
jQuery(‘img.ajax-loader’, jqForm[0]).css({ visibility: ‘visible’ });

formData.push({name: ‘_suptic_is_ajax_call’, value: 1});
jQuery(jqForm[0]).append(‘<input type=”hidden” name=”_suptic_is_ajax_call” value=”1″ />’);

return true;
}

function supticNotValidTip(into, message) {
jQuery(into).append(‘<span class=”suptic-not-valid-tip”>’ + message + ‘</span>’);
jQuery(‘span.suptic-not-valid-tip’).mouseover(function() {
jQuery(this).fadeOut(‘fast’);
});
jQuery(into).find(‘:input’).mouseover(function() {
jQuery(into).find(‘.suptic-not-valid-tip’).not(‘:hidden’).fadeOut(‘fast’);
});
jQuery(into).find(‘:input’).focus(function() {
jQuery(into).find(‘.suptic-not-valid-tip’).not(‘:hidden’).fadeOut(‘fast’);
});
}

function supticProcessJson(data) {
var supticResponseOutput = jQuery(data.into).find(‘div.suptic-response-output’);

supticClearResponseOutput();

if (data.redirect) {
supticResponseOutput.addClass(‘suptic-redirecting’);
supticResponseOutput.append(data.message).slideDown(‘fast’);
data.redirect = data.redirect.replace(‘&’, ‘&’);
window.location = data.redirect;
}

if (data.invalids) {
jQuery.each(data.invalids, function(i, n) {
supticNotValidTip(jQuery(data.into).find(n.into), n.message);
});
supticResponseOutput.addClass(‘suptic-validation-errors’);
}
if (data.captcha) {
jQuery.each(data.captcha, function(i, n) {
jQuery(data.into).find(‘:input[name=”‘ + i + ‘”]’).clearFields();
jQuery(data.into).find(‘img.suptic-captcha-‘ + i).attr(‘src’, n);
var match = /([0-9]+)\.(png|gif|jpeg)$/.exec(n);
jQuery(data.into).find(‘input:hidden[name=”_suptic_captcha_challenge_’ + i + ‘”]’).attr(‘value’, match[1]);
});
}
if (data.quiz) {
jQuery.each(data.quiz, function(i, n) {
jQuery(data.into).find(‘:input[name=”‘ + i + ‘”]’).clearFields();
jQuery(data.into).find(‘:input[name=”‘ + i + ‘”]’).siblings(‘span.suptic-quiz-label’).text(n[0]);
jQuery(data.into).find(‘input:hidden[name=”_suptic_quiz_answer_’ + i + ‘”]’).attr(‘value’, n[1]);
});
}
if (1 == data.spam) {
supticResponseOutput.addClass(‘suptic-spam-blocked’);
}
if (1 == data.error) {
supticResponseOutput.addClass(‘suptic-form-ng’);
}
supticResponseOutput.append(data.message).slideDown(‘fast’);
}

function supticClearResponseOutput() {
jQuery(‘div.suptic-response-output’).hide().empty().removeClass(‘suptic-form-ng suptic-validation-errors suptic-spam-blocked’);
jQuery(‘span.suptic-not-valid-tip’).remove();
//jQuery(‘img.ajax-loader’).css({ visibility: ‘hidden’ });
jQuery(‘img.ajax-loader’, jqForm[0]).css({ visibility: ‘hidden’ });
}

// Toggle submit button
function supticToggleSubmit(form) {
var submit = jQuery(form).find(‘input:submit’);
if (! submit.length) return;

var acceptances = jQuery(form).find(‘input:checkbox.suptic-acceptance’);
if (! acceptances.length) return;

submit.removeAttr(‘disabled’);
acceptances.each(function(i, n) {
n = jQuery(n);
if (n.hasClass(‘suptic-invert’) && n.is(‘:checked’) || ! n.hasClass(‘suptic-invert’) && ! n.is(‘:checked’))
submit.attr(‘disabled’, ‘disabled’);
});
}

// Exclusive checkbox
function supticExclusiveCheckbox(elem) {
jQuery(elem.form).find(‘input:checkbox[name=”‘ + elem.name + ‘”]’).not(elem).removeAttr(‘checked’);
}