Plugin suddenly stopped working correctly, support non-existent

This plugin stopped working correctly (custom meta not exporting, filtering, order by date not working, among other things. I contacted support over 3 times when the plugin stopped working correctly for me. Still haven’t heard anything from them. That was almost 1 month ago.

This massively impacted my workflow and I had to look for an older plugin version to revert back to. Eventually that worked, but still no word from them.

Even with the fix, I’ll be looking for an alternative to this exporter from now on. I have zero faith in their support. It’s too bad, because for years it was reliable and extremely useful. Don’t know why support can’t respond to a simple issue like this.