Plugin stuck on “Loading”

  • Resolved apoqonwebdev

    (@apoqonwebdev)


    3 years, 3 months ago

    Plugin is stuck loading, which php file needs to be edited to include
    “<?php echo do_shortcode(‘[Rich_Web_Video id=”1″]’);?> ” ?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author richteam

    (@richteam)

    Dear apoqonwebdev.

    Thank you for the topic.

    If you want to put on one page you need to put this shortcode.

    [Rich_Web_Video id = “1”]

    Please, check if you have all the Video correctly placed or not on the slider. And if you add mp4 video you need to put the image from the video.

    Thank you very much.

    Best, Rich-Web.

    Thread Starter apoqonwebdev

    (@apoqonwebdev)

    Yes, I’ve added that shortcode and it’s still stuck on loading. I am attempting to create a slider with Youtube videos and not MP4s.

    Plugin Author richteam

    (@richteam)

    Dear apoqonwebdev.

    Please watch the video where you wanted to add a video in the right place, did you put it or not?

    1. To add a video, click on “Add Video”.
    2. To link to another page you need to put “Website link” here.

    We think this is a problem.

    Thank you very much.

    Best, Rich-Web.

    Plugin Author richteam

    (@richteam)

    Dear apoqonwebdev.

    Our priority for us is the quality of customer service and their satisfaction.

    Please, you can give us link to your page where we can see the slider. We need to see the problem in order to solve it. Sorry for bothering.

    We’re waiting for your answer.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Plugin stuck on “Loading”’ is closed to new replies.