• In the form preview, I see the placeholders, but on the front end, the placeholders disappear. This only happens on the First Name / Last Name field. I disabled all plugins, and by process of elimination, I found it was this plugin that was stripping out the placeholders.

    The preview inspector looks like this:

    <input type=”text” aria-required=”true” name=”input_4.3″ id=”input_14_4_3″ value=”” aria-label=”First name” aria-invalid=”false” placeholder=”First Name”>

    The actual front end looks like this:

    <input type=”text” aria-required=”true” name=”input_4.3″ id=”input_14_4_3″ value=”” aria-label=”First name”>

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ovann86

    (@ovann86)

    Hey,

    I’ve tried creating the same setup on my demo site, and the placeholders are still displaying.

    https://demo.itsupportguides.com/gravity-forms-wcag-20-form-fields/single-page-form/

    Can you send me a copy of the form export to

    [email protected]

    (wp-admin -> Forms -> Import/Export -> Export Forms)

    Hopefully this will produce the issue so I can work out what’s going on.

    Plugin Author ovann86

    (@ovann86)

    Thanks for sending through the exports.

    I imported them in a development site and still couldnt get the same issue to happen.

    I’m not really sure what’s causing that to happen, but thinking another customisation is causing it somehow.

    I’ve just released another minor maintenance update, with a bit of luck the bit of tidying up I did will magically sort it out. But that’s as far as I can go for now.

Viewing 2 replies - 1 through 2 (of 2 total)
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