• I created a product with max items available to be 6.
    “Enable stock control” – checked, quantity available – 6.
    Anyway from UI a user can make any number of items to buy, it allows the increase to go to anything after 6.
    Is it a bug, is there a workaround?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, do you also have the following feature Allow users to specify quantity enabled? If you do, have you also added a value in the following field Set Quantity:?

    Can you also carry out a test. Disable all other plugins, then carry out a test. Also make sure you have enabled debug mode. Once you finish carrying out the test, can you check the log file. Report back with any findings.

    Thank you

    Thread Starter bedford275

    (@bedford275)

    I do have all the options checked.

    Allow users to specify quantity – checked
    Set Quantity: 1
    Enable stock control – checked
    Quantity Available: 6

    I disable all other plugins and viewed the product again, I can increase the quantity from the page view to any number, I picked 100 and was able to process a payment in test mode for 100 items, what is definitely wrong for real life scenario.

    Here is the log results ( from two runs)

    [02/14/2019 10:09 PM] – Payment processing started.
    [02/14/2019 10:09 PM] – Triggering hook for addons to process posted data if needed.
    [02/14/2019 10:09 PM] – Checking received data.
    [02/14/2019 10:09 PM] – Got product ID: 107. Trying to get info from database.
    [02/14/2019 10:09 PM] – Got required product info from database.
    [02/14/2019 10:09 PM] – Getting API keys and trying to create a charge.
    [02/14/2019 10:09 PM] – Firing pre-payment hook.
    [02/14/2019 10:09 PM] – Processing payment.
    [02/14/2019 10:10 PM] – Firing post-payment hooks.
    [02/14/2019 10:10 PM] – Payment has been processed successfully.
    [02/14/2019 10:10 PM] – Redirecting to results page “https://localhost/artisans/stripe-checkout-result/”

    [02/14/2019 10:16 PM] – Payment processing started.
    [02/14/2019 10:16 PM] – Triggering hook for addons to process posted data if needed.
    [02/14/2019 10:16 PM] – Checking received data.
    [02/14/2019 10:16 PM] – Got product ID: 107. Trying to get info from database.
    [02/14/2019 10:16 PM] – Got required product info from database.
    [02/14/2019 10:16 PM] – Getting API keys and trying to create a charge.
    [02/14/2019 10:16 PM] – Firing pre-payment hook.
    [02/14/2019 10:16 PM] – Processing payment.
    [02/14/2019 10:16 PM] – Firing post-payment hooks.
    [02/14/2019 10:16 PM] – Payment has been processed successfully.
    [02/14/2019 10:16 PM] – Redirecting to results page “https://localhost/artisans/stripe-checkout-result/”

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, sometimes in test mode it might not work as expected because it is not a real sale. Can you carry out a test in live mode.

    Let me know what happens.

    Thank you

    Thread Starter bedford275

    (@bedford275)

    It’s exactly the same. Thanks for your attempt to help, I think I’ll research other solutions instead of this plugin, quantity control is very important feature for what I am doing now.

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, I have submitted a message to the developers to investigate further this issue.

    Thank you

    Plugin Contributor Alexander C.

    (@alexanderfoxc)

    Hi and thank you for your report.

    Looks like frontend is lacking stock control indeed.

    I have created a ticket describing this issue in our inner system. The fix should be available in the next version of the plugin.

    Thread Starter bedford275

    (@bedford275)

    Thank you, looking forward to start using it.

Viewing 7 replies - 1 through 7 (of 7 total)
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