Plugin stops working

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Arevico

    (@arevico)

    Hi,

    Thank you for opening a support topic.

    I checked the website and it seems like a minification script you are running is messing up the javascript on your website. I get the following error:
    ReferenceError: jQuery is not defined

    What I would suggest to try is any or some of the following
    1. Disable the javascript minfication plugin
    2. Exclude jQuery from minification (if possible)

    clear the cookies afterwards if necessary and test it again.

    Best regards,

    Thread Starter silveraden

    (@silveraden)

    Hello,

    I tried doing your suggestion but still the same problem. I can’t see the box popping up. Can you please check again? I’m sorry I don’t know how to check..

    Thank you very much,
    Raden

    Thread Starter silveraden

    (@silveraden)

    I already disabled all plugins that might cause the problem, still the same. Both sites are hosted in the same server.
    Thanks

    Plugin Author Arevico

    (@arevico)

    I checked out your website and it seems to be appearing now. Make sure to clear the cookies and the cache before loading.
    https://screencast.com/t/exaO2tjdoaE

    and

    https://screencast.com/t/XaX9y2WNOi

    Thread Starter silveraden

    (@silveraden)

    It’s working now.. thank you very much!

Viewing 5 replies - 1 through 5 (of 5 total)
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