plugin stopping site scrolling down

  • Resolved rizbit

    (@rizbit)


    2 years, 4 months ago

    on my site, i have your popup maker plugin with 3 active pop up setup to shows after 3, 6 and 9 seconds….

    now popups work fine.

    issue is after last popup is closed i cant scroll down the site page. its stuck.

    i have to then do manual refresh of the browser tab… then the scrolling works as normal

    looking at ftp errors log only errors from caused by your plugin

    is this the cause then? even if its not how do i prevent these errors being logged?

    [22-Jul-2022 13:01:11 UTC] PHP Warning:  Creating default object from empty value in /home/mysite/public_html/wp-content/plugins/popup-maker/classes/Site/Popups.php on line 173
[23-Jul-2022 00:06:36 UTC] PHP Warning:  Creating default object from empty value in /home/mysite/public_html/wp-content/plugins/popup-maker/classes/Site/Popups.php on line 173
Viewing 1 replies (of 1 total)
  • Maria T

    (@mariatogonon)

    Hi @rizbit,

    Thank you for reaching out to us and sorry for any inconvenience this has caused.

    Looking at your issue, there might be a CSS conflict on that page that causes the page to freeze.

    To override the conflict, add the following CSS code to your site.

    .pum-overlay.pum-active, .pum-overlay.pum-active .popmake.active 
  {     
    display: block !important;  
  }

    You can add custom CSS to your WordPress site by going to Appearance > Customize > Additional CSS from your WordPress admin area.

    Learn other ways to add CSS in our Getting Started with Custom CSS guide.

    Make sure you save your CSS changes and flush your WordPress caches.

    Then, reload the page that’s having the issue.

    If it’s still not working, try adding this line of CSS under the display: block !important; line.

    opacity: 1 !important; /* Add this line if needed. */

    You can view the full source code on GitHub. And for more details: https://docs.wppopupmaker.com/article/544-your-popup-is-not-displaying-on-your-homepage

    If you have any questions, let us know.

    Have a great day!

    Cheers

Viewing 1 replies (of 1 total)
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