• Hi,

    After the update to 2.6.3 all my icon/channel settings were lost (disappeared) and the icons are not showing anymore…
    Please help!
    Best regards, Robert

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author socialdude

    (@socialdude)

    Thanks Robert for reporting this. Could you please check if the settings on the plugin’s settings page are still all correct?

    Also: Under question 6 in the plugin, what is stated there as the size of the icons?

    Thread Starter Robert van Hall

    (@robert-van-hall)

    Hi,

    Thank you very much for your quick reaction and help!

    I followed your instructions and indeed, some settings concerning the social icons were not filled. F.i. the fields for the icon size and spacing were blank and also the type of icon was unselected.

    Now it’s all working again.

    Cheers, Robert

    Plugin Author socialdude

    (@socialdude)

    Thanks a lot Robert for this information.

    For us it would be very important to get to the bottom of what happened here. Could you please let me know which PHP version, and which WP version you use?

    Thread Starter Robert van Hall

    (@robert-van-hall)

    Hi, here it is:

    php: 7.3.23
    wp: 5.5.3

    Plugin Author socialdude

    (@socialdude)

    Thanks Robert. That looks fine. Could you please also let us know:

    1.) From which plugin version you updated from (if you know that; if not, do you update the plugins on a regular basis? Then it was probably from version 2.6.2)

    2.) Do you use any backup plugin(s)? If so, which one(s)?

    Thread Starter Robert van Hall

    (@robert-van-hall)

    Sure, pretty sure I upgraded from version 2.6.2 (on my other website this version still works fine)

    Yes, I use Updraft Backup.

    Hope this helps,

    Robert

    Plugin Author socialdude

    (@socialdude)

    Ok thanks Robert, let us see if we can replicate it…

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Plugin stopped working after upgrade to 2.6.3’ is closed to new replies.