Plugin Stopped working after licence expired

  • Hi,

    I bought an IntellyWP PRO Licence which expired few weeks ago. I have a few questions.

    I can’t activate the plugin because ”the licence has expired”

    But then, I thought when a license expires, it does not necessarily mean that your plugin will stop working, rather it will continue to function after it expires, as it did before it expired. You own your current plugin and you can continue to use it as long as you wish.

    However, what does change when a license expires is you no longer have the ability to download and receive the free updates and/or new features that are periodically added to a plugin which are otherwise available by having a valid (meaning non-expired) and active license.

    And you also do not receive support.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor intellywp

    (@intellywp)

    Hello

    We are sorry for the inconvenience.

    Could you please follow our documentation to activate again the plugin?
    https://data443.atlassian.net/servicedesk/customer/portal/17/article/1004437516

    Please let us know

    IntellyWP

    Plugin Contributor intellywp

    (@intellywp)

    Hello @kanyiokeke

    I’m sorry for the wrong anwser, when the license key is expired, you can still use the products you’ve purchased but you won’t able to edit the saved settings, however, you will no longer have access to? file downloads,? updates or premium support

    Please visit our faqs
    https://intellywp.com/faqs/

    Cheers

    IntellyWP

    Thread Starter Kanyi

    (@kanyiokeke)

    Hi,

    Well, there seems to be some problem because the plugin stopped working.

    It’s not showing up on the website (frontend) and on the backend, once you activate the plugin, it shows the licence information page and when you click SAVE, it refreshes and nothing happens. This has been going on for over 2 weeks.

    Thread Starter Kanyi

    (@kanyiokeke)

    I just followed the steps listed in your comment above and it returns this;

    ”Errors activating key. Network problem or wrong activation key.

Viewing 4 replies - 1 through 4 (of 4 total)
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