Plugin stopped working after last update

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  • Indeed,
    pdf embedder does not work anymore after last update 1 hour ago.
    Only problem with Chrome. Edge works fine.

    Message on page : The API version “2.0.288” does not match the Worker version “1.9.648”.

    Sincerely,
    P. Kuhn

    Hi dejarnra and kuhnpeter,

    The issue has to do with caching of the scripts on your respective sites. The method to fix this can be found here in our FAQ: https://wp-pdf.com/kb/the-api-version-does-not-match-the-worker-version-error-on-update/

    If you have further questions regarding this, please drop us an email to [email protected] as we may not see posts on these forums in a timely fashion.

    Emma

    Second that – urgent update is needed
    Plugin only shows link but not actual embedding.
    No caching is done on our WP installation
    //THANKS

    Hi bibliata,

    You may need to do a hard reload of your browser after the update to clear caching of the browser. Browser hard reload keystrokes:

    Windows: Ctrl + F5
    Mac/Apple: Apple + R or Cmd + R
    Linux: F5

    If you are still having difficulties, please send us an email to [email protected] and include a link to the page or post where you are seeing the issue so we can help troubleshoot this with you.

    Emma

Viewing 4 replies - 1 through 4 (of 4 total)
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