Plugin stopped working after installing another plugin

  • Resolved nadine7486

    (@nadine7486)


    6 years, 7 months ago

    Hello and thank you for this beautiful plugin.
    Everything worked fine but once I installed another plugin called Super Testimonial by Themepoints, WCPS stopped working. When I deactivate the testimonial plugin, WCPS works again.
    I read in your forum that probably this is a problem with the owl carousel version but I do not know how I can fix this.

    Any help would be much appreciated!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author PickPlugins

    (@pickplugins)

    Thanks for your post,

    Yes, you are right this “owl carousel” issue
    i can see “super-testimonial” using jQuery OwlCarousel v1.3.3
    view-source:https://word.lidcmultiboxing.com/wp-content/plugins/super-testimonial/js/owl.carousel.js?ver=2.4

    in our plugin we are using Owl Carousel v2.1.0
    this causes the conflict,

    you can ask them to update the OwlCarousel version, otherwise you will need to edit the plugin file from plugin editor.
    super-testimonial/tp-testimonials.php

    View post on imgur.com

    this might cause the super-testimonial not working, so i would recommend to contact it developer team and ask them to update.

    Regards

    Thread Starter nadine7486

    (@nadine7486)

    Thanks for the quick response.
    I updated the javascript and css files for both the plugins with the latest version of owl carousel 2.3.3.
    WCPS works great but super testimonial does not. I will ask them for an update.

Viewing 2 replies - 1 through 2 (of 2 total)
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