Plugin stopped working

  • Resolved Eva

    (@jesuiseva)


    1 year, 4 months ago

    Hi,

    De GDPR plugin is not showing the banner in the website anymore.
    When I inspect te site I can see de plugin being loaded, but it’s not showing. There’s no console error and I can’t seem to figure out why this is happening.

    • This topic was modified 1 year, 4 months ago by Eva.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,
    same here.
    Have create a vanilla installation under https://test-gdpr.smarter.design/
    Strangelly in chrome there is a banner. But in Firefox, Brave, Opera and Edge the bunner ist missing. Have deleted also all Browser-cache.
    Use free version to tryout.
    Also NO console error — installation is clean and only this plugin is installed.
    Any idea what the reason could be?
    On the other hand test wit Meta-Pixel in showing Chrome-Browser.
    The pixel is included WITHOUT click on ?Accept?.
    Would be great to get it work again.

    I found the bug somehwere else -> Please delete my former comment. It is solved. Was an other problem (Browswer Extension).
    Best regards

    Thread Starter Eva

    (@jesuiseva)

    yes it’s solved for me too. It was a problem with a script

    ebuege

    (@ebuege)

    GDPR Admin UI not loading and not working on frontend

    my plugin stop working too and the admin UI is not similar with screens in details page. looks like the Plugin CSS not loading. how did you solve or how did you understand the errors and fixed them?

    here is my admin interface
    https://imgur.com/a/ZxAxSgD

Viewing 4 replies - 1 through 4 (of 4 total)
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