plugin stopped working

  • Resolved sybilrondeau

    (@sybilrondeau)


    1 year, 10 months ago

    Hi,

    The plugin stopped working suddenly. Error message is : “You must enable billing” so the client upadated this. Place ID is ok too. But the plugin is still displaying the same error (I flushed the cache already).

    What can I do to get the plugin working again ? (Is it possible to restrict the key to an URL instead of an IP address ?)

    Regards.

    • This topic was modified 1 year, 10 months ago by sybilrondeau.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Design Extreme

    (@designextreme)

    @sybilrondeau Have you tried checking your Google Cloud billing account? This needs to be kept current to load new reviews through the Places API.

    Please let me know what the Retrieved Data is showing now as this will offer a good clue.

    • This reply was modified 1 year, 10 months ago by Design Extreme. Reason: Last paragraph
    Plugin Author Design Extreme

    (@designextreme)

    @sybilrondeau Any luck with your client’s billing details?

    And did you see anything change in the Retrieved Data once you cleared the cache (clearing the cache forces a renewal of reviews and other data)?

    Thread Starter sybilrondeau

    (@sybilrondeau)

    Hi, thank you for your help. My client had not updated her google cloud billing account as she said she had. So all is good now. Thank you !

    Plugin Author Design Extreme

    (@designextreme)

    @sybilrondeau Thanks for the update about the billing account. This issue is now resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
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