• Two days ago the plugin stopped working without a reason. I have cleared the cache and deactivated my cache plugin, as well as delete and re-installed Wp_Statistics but the problem persists. Google Analytics is reporting traffic as usual but the plugins has shown nothing for the past 48 hours.

    Any help will be appreciated.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mostafa Soufi

    (@mostafas1990)

    Hi,

    Seems some security thing blocks the plugin’s request
    https://ibb.co/Brt18qs

    You have to put this request on the white-list security server.

    Thread Starter JustJo

    (@justjo)

    Mostafa, thanks for your reply. Where exactly should I add this request? Sorry for the question but I am not sure if I should add it within the plugin or at server level

    Plugin Author Mostafa Soufi

    (@mostafas1990)

    Do you have any security plugins installed? you can check that configuration page or ask your server provider to do that.

Viewing 3 replies - 1 through 3 (of 3 total)
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