Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Lap

    (@lapzor)

    Hi,

    Do you have access to your PHP error log? THere should be a more detailed error there. Can you let us know what the full error message is?

    If you don’t know where to check that you can ask your hosting provider to forward the PHP error to you.

    Thanks for letting me know

    Thread Starter navindesigns

    (@navindesigns)

    I updated my site to php 7.3.15. do you think that is causing this issue?

    I don’t think so, but without knowing the full and exact error message from your PHP error log I can’t say anything for sure.

    Thread Starter navindesigns

    (@navindesigns)

    https://ibb.co/2W5x1xr

    this is the debug log now

    so I think the connection to mailchimp works normally now

    but I don’t know why, after I submit the form, it shows blank page

    Plugin Contributor Lap

    (@lapzor)

    Hi,

    That’s the debug log for the MailChimp for WP API connection.
    You can ask your hosting provider to forward the PHP error to you, or even better ask them how to access it yourself. Usually through a hosting control panel.

    Plugin Contributor Lap

    (@lapzor)

    Since there have been no replies for awhile I will now mark this topic as resolved. If you are still experiencing this issue or you have a similar problem, please create a NEW topic. Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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