Plugin so limited in usability and features it amounts to a marketing gimmick

My intention was to simplify the setup and maintenance with the BigCommerce for WordPress plugin, however, this plugin is an absolute nightmare and amounts to nothing more than a marketing gimmick due to its extreme limitations.

To begin with, there is no feature within the BigCommerce dashboard to change the attached domain, thus it is forever attached to the WordPress staging site unless level 2 support can change it.

Why is this important? Because the checkout pages do not work unless the attached domain in BigCommerce matches your WordPress site’s domain.

You’d think BigCommerce had enough forethought to ensure their customers can make sales with their software, but no.

Now after waiting for 36h without a response from BigCommerce and a customer eager to accept orders, I decided to remove & reinstall the plugin and the attached domain.

This opened up an even larger set of problems.

1. The ‘Channel Name’ within the BC4WP settings, which needs to match your exact domain name can’t be re-entered because it “already exists”….. Should my client just give up a 20-year-old domain that customers recognize?

2. Caused the whole website to crash with a ‘Critical Error Encountered on this website’

3. Several product category pages receiving ‘Critical Error Encountered on this website’

This plugin’s attempt at enabling BigCommerce for WordPress seems to be nothing more than a marketing gimmick due to lacking what are very obvious features and options necessary to get a website up and running smoothly.

• Terrible experience to use
• Non-complete plugin
• 0/5 stars