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  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @best4you1 ,

    There could be some issues in the plugin settings or linked variation configurations. Or it might be triggered by a conflict with the theme or another plugin on your site.

    Please make sure you have created the linked variation properly:

    • Each product is added only ONCE to 1 linked variation only. If a product is added to more than 1 linked variation, the connection will be dismissed.
    • The chosen terms or term combination for all the common attributes of the linked variation for each linked item must be UNIQUE. If more than 1 product share the same terms or term combination, they won’t be displayed properly as linked variation in the front end.

    If above instructions do not help, kindly contact our developers directly at our Support Forum for Premium users: https://wpc.ticksy.com/ . As we have just been back from our long Tet Holiday, it might take more time than usual for our developers to process tickets.

    Best regards.

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