Plugin shortcode not working

  • Resolved transparencydk

    (@transparencydk)


    8 years, 3 months ago

    Hi Collapse-o-Matic,

    I have recently installed the plugin to run on our WordPress site, but the short code does not seem to work as advertised: https://transparency.dk/4504-2/

    Both the trigger title and content show up as lines of text. Also, there is no arrow for expanding.

    I’m sure this is related to the jQuery of the theme as the plugin works when I switch to another theme, but the theme was done by a professional who is now 100% unavailable, so I have no means of reaching out to him.

    I’m completely at a loss and would appreciate any kind of help.

    Thanks in advance,

    Asbj?rn
    Transparency International DK

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author twinpictures

    (@twinpictures)

    Hello,

    We would be happy to fix this issue for you as part of the very high level of support offered with our collapse-pro-matic plugin.

    It seems your theme has replaced the default version of jQuery that comes with WordPress, and is instead loading a remote jQuery library in a way not recommended by WordPress.

    Thread Starter transparencydk

    (@transparencydk)

    I realise that this is probably the case, but I’m not sure how to work around this issue.

    I’ve tried completely removing <script></script> references in both functions.php, footer.php and header.php of the theme, but this has not resolved the issue.

    Any other ideas?

    Plugin Author twinpictures

    (@twinpictures)

    are you using a child theme or a stand-alone custom theme?
    You will want to download all of your theme files and do project wide search for:

    code.jquery.com/jquery-1.11.0.min.js

    it’s probably happening in your function.php file. look for:

    wp_deregister_script( 'jquery' );

    as the theme is probably de-registering the standard jQuery and then re-registering the version from jquery.com (not recomended)

    If you still want to tackle this on your own, here is a article on your exact issue:
    https://msyk.es/blog/prevent-jquery-wordpress-theme/

    Good luck, and let us know if you require further assistance.

Viewing 3 replies - 1 through 3 (of 3 total)
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