Hi, thanks for using the forum — and you’re welcome.
First thing would be to ensure that you have a valid Artist ID (aid) in your shortcode; does the exact same shortcode work on, say, a desktop computer?
Next, do all the onboard widget types fail for these devices, and are any error messages given in place of the widgets?
As a test, try using RN’s onsite widget builder and see if the result is the same on those devices. The plugin doesn’t do anything special really; it just translates a shortcode into the RN equivalent. I’m wondering if the RN builder-built widgets also fail on those devices?
As a last ditch effort, I’d try clearing the cache and firing up a fresh instance of the browser, just to see. You know, kind of like how we used to blow on the contacts of a Nintendo game to get it working better. Hey, you never know… ??
Other than these few meager suggestions, I can’t think of anything else at the moment. I hope it’s just a glitch and all of a sudden it automagically starts working like things on the net sometimes seem to.
Support for HTML5 audio is still in its infancy, relatively speaking, and all the quirks haven’t quite been worked out yet. As you might guess, 100%-consistent cross-platform streaming audio is quite the beast to slay.
Please let me know if you make any random discoveries that help you to get it working; I’ll be sure to include it in the docs. If not, I do appreciate your taking the plugin for a spin, but I’ll probably not be able to provide a solution and I’ll have to apologize now for getting your hopes up for the plugin.
