• Resolved Stefan

    (@crusader445)


    Good day,

    I’ve had a problem for months: I’d like to offer payment by credit card (Stripe) in addition to paying by invoice. The connection to Stripe works, live tests are okay. But now the following problem:
    When paying with activated Woocommerce Payments I get the following error message in my checkout page:
    stripe.confirmSetup(): the confirmParams.return_url argument is required unless passing redirect: 'if_required'

    If I don’t use Woocommerce Payments but the native Stripe card payment in Woocommerce (this plugin), then no error message appears but the later debit/account debit is not displayed. Something doesn’t seem to be working here.
    Stripe-aktiv-woo-deaktiviert
    Screenshot

    We tested the following as a third variant:
    – WooCommerce Payments enabled in test mode
    – Germanized disabled (plugin)
    – Checkout tested and clicked on the buy button without making any entries

    The result is the following JS error:

    Uncaught (in promise) IntegrationError: stripe.confirmPayment(): the confirmParams.return_url argument is required unless passing redirect: 'if_required'
        at To (?ver=3.0:formatted:10962)
        at ?ver=3.0:formatted:12619
        at e.<anonymous> (?ver=3.0:formatted:12629)
        at e.confirmPayment (?ver=3.0:formatted:3358)
        at upe_checkout.js?ver=3.4.0:1
        at f (upe_checkout.js?ver=3.4.0:1)
        at Generator._invoke (upe_checkout.js?ver=3.4.0:1)
        at Generator.next (upe_checkout.js?ver=3.4.0:1)
        at t (upe_checkout.js?ver=3.4.0:1)

    Can you see where the error in the system is that credit card payments are not being processed correctly?
    No matter which variant we test, some error occurs – regardless of whether it is visible or not.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Saif

    (@babylon1999)

    Hello @crusader445,

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Also, have you tried disabling the experimental mode feature in the plugin’s settings?

    https://i.imgur.com/DV7yT1j.png
    Link to image: https://i.imgur.com/DV7yT1j.png

    Look forward to hearing back from you.

    Thread Starter Stefan

    (@crusader445)

    Good day,

    Thank you for the feedback.
    No preview function was activated for any of the tests.

    Here is the system status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://3ddruckmuenchen.com
    Site address (URL): https://3ddruckmuenchen.com
    WC Version: 7.0.1
    REST API Version: ? 7.0.1
    WC Blocks Version: ? 8.5.2
    Action Scheduler Version: ? 3.5.2
    Log Directory Writable: ?
    WP Version: 6.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: de_DE
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.32
    PHP Post Max Size: 150 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 5000
    cURL Version: 7.74.0
    OpenSSL/1.1.1n
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.15-MariaDB-0+deb11u1
    Max Upload Size: 150 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
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    WC Database Prefix: gowp_
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    Datenbank-Datengr??e: 60.67MB
    Datenbank-Indexgr??e: 13.67MB
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    cookielawinfo: 25
    custom_css: 3
    document_template: 4
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    post: 103
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    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (27) ###
    
    ManageWP - Worker: von GoDaddy – 4.9.15
    3DPrint: von Sergey Burkov – 3.5.4.7
    Advanced Access Manager: von Vasyl Martyniuk <[email protected]> – 6.9.2
    All-in-One WP Migration FTP Extension: von ServMask – 2.72
    All-in-One WP Migration: von ServMask – 7.67
    ARForms - Premium WordPress Form Builder Plugin: von Repute InfoSystems – 5.8
    CookieYes | GDPR Cookie Consent: von CookieYes – 3.0.4
    Divi Ajax Search: von Elicus – 1.0.4
    Divi - Disable Premade Layouts: von Bruno Bouyajdad |?Indikator Design – 1.2.2
    Divi Essential: von Divi Next – 4.6.2
    Divi Toolbox: von Divi Lover – 1.6.14
    File Upload Types: von WPForms – 1.2.2
    OMGF: von Daan from Daan.dev – 5.4.2
    Imagify: von WP Rocket – 2.0
    Loco Translate: von Tim Whitlock – 2.6.3
    Really Simple SSL: von Really Simple Plugins – 6.0.3
    vendidero Helper: von vendidero – 2.1.6
    WooCommerce Stripe-Gateway: von WooCommerce – 6.9.0
    Germanized für WooCommerce Pro: von vendidero – 3.6.0
    Germanized für WooCommerce: von vendidero – 3.11.0
    WooCommerce-Zahlungen: von Automattic – 4.9.0
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    Wordfence Security: von Wordfence – 7.7.1
    Yoast SEO: von Team Yoast – 19.9
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    WP Rocket: von WP Media – 3.12.2.1
    Yet Another Stars Rating: von Dario Curvino – 3.1.3
    
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    ### Must Use Plugins (2) ###
    
    ManageWP - Worker Loader: von GoDaddy –
    rsssl_rest_api_optimizer.php: von  –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
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    Taxonomies: Product Types: external (external)
    grouped (grouped)
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    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
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    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
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    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop-Basis: #1345 - /shop/
    Warenkorb: #1346 - /warenkorb/
    Kasse: #1347 - /checkout/
    Mein Konto: #1348 - /my-account/
    Allgemeine Gesch?ftsbedingungen: #1217 - /agb/
    
    ### Theme ###
    
    Name: DRIU Theme
    Version: 2.2
    Author URL: https://it-buero.eu
    Child Theme: ?
    Parent Theme Name: Divi
    Parent Theme Version: 4.19.0
    Parent Theme Author URL: https://www.elegantthemes.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: /home/www/3ddruckmuenchen/wp-content/plugins/3dprint/woocommerce/order/order-again.php Version 2.3.0 ist veraltet. Die Hauptversion ist 3.5.0
    /home/www/3ddruckmuenchen/wp-content/plugins/3dprint/woocommerce/single-product/add-to-cart/variable.php Version 2.3.0 ist veraltet. Die Hauptversion ist 6.1.0
    /home/www/3ddruckmuenchen/wp-content/plugins/3dprint/woocommerce/single-product/price.php Version 2.4.9 ist veraltet. Die Hauptversion ist 3.0.0
    /home/www/3ddruckmuenchen/wp-content/plugins/3dprint/woocommerce/single-product/product-image.php Version - ist veraltet. Die Hauptversion ist 3.5.1
    
    Outdated Templates: ?
    					
    					
    						Erfahre
    wie du aktualisieren kannst
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
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    experimental-product-tour
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    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 2022-11-04 15:04:01 +01:00
    Options: ?
    Notes: 96
    Onboarding: completed
    
    ### WooCommerce Payments ###
    
    Version: 4.9.0
    Connected to WPCOM: Ja
    Blog ID: 199833567
    Account ID: acct_1Jx9VE2EhTLWutJV
    
    ### Action Scheduler ###
    
    Complete: 551
    Oldest: 2022-10-05 16:23:46 +0200
    Newest: 2022-11-04 13:33:41 +0100
    
    Failed: 3
    Oldest: 2021-12-08 20:10:37 +0100
    Newest: 2022-11-03 22:52:27 +0100
    
    Pending: 6
    Oldest: 2022-11-04 18:58:53 +0100
    Newest: 2022-11-07 16:53:36 +0100
    
    ### Status report information ###
    
    Generated at: 2022-11-04 14:34:32 +01:00
    
    Saif

    (@babylon1999)

    Thank you for sharing the report!

    The error you’re sharing is usually due to a plugin conflict between WooCommerce payments and another plugin.

    f I don’t use Woocommerce Payments but the native Stripe card payment in Woocommerce (this plugin), then no error message appears but the later debit/account debit is not displayed. Something doesn’t seem to be working here.

    Since you’ve mentioned wanting to use the Stripe plugin as the payment gateway, I will advise you do the following.

    – Completely disable the following plugins from the “Plugins” tab in the admin dashboard:

    
    Germanized für WooCommerce Pro: von vendidero – 3.6.0
    Germanized für WooCommerce: von vendidero – 3.11.0
    WooCommerce-Zahlungen: von Automattic – 4.9.0

    – Switch to the Storefront theme as your current theme has some outdated templates.

    I understand you’ve already tried disabling the plugins above, but we’ll need to take them out of the equation for now as we keep trying to troubleshoot the problem. ??

    If you’re not comfortable doing all of this on the live version of your site, you can create a staging environment using WP-STAGING.

    Let us know if you’re still seeing the error with the native Stripe plugin when trying to order something.

Viewing 3 replies - 1 through 3 (of 3 total)
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