Plugin problem or WordPress settings?

  • Resolved BeeWP1

    (@bpwill82)


    2 weeks ago

    @hardeepasrani

    I recently purchased and added the paid version of Hyve to my website. When I navigate to the “Website URL →Crawl URLs to add content to the Knowledge Base” section, and paste my website URL, I get a “failed to access URL” message every time, for any page. I transferred several things over after clicking on “WordPress →Import your WordPress content into the Knowledge Base”, but not all pages or posts showed up to even let me try to add them. Then I saw the sitemap option, so I tried that…. Although it was “successfully” added, it remains “ queued”…still. 

    Should I also currently have Hyve Lite downloaded in my plug-ins? (I don’t).

    How can I fix these things?

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support Kush

    (@kushnamdev)

    @bpwill82 I just noticed you have mentioned using the Hyve Paid version and this forum is mainly for the issues with the free version of plugin; in that case, you can contact us from this page –?https://store.themeisle.com/contact?to receive priority support.

    We are sorry for the inconvenience faced, Best regards

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.