[Plugin: Print Friendly and PDF Button] Firefox error when clicking Email option

Does this occur on every page, or only certain pages?

Is the page using HTML Frames?

Please send the URL of a page I can try and replicate?

Thanks,

Taylor

I appreciate the prompt response.

Yes, every page. No HTML frames You can try it here for example: https://www.portlandbicycletours.com/mt-bike-shuttles/

Testing it today, I no longer receive the error, but the screen does nothing, it just stays on the dimmed background shot. I use gmail to process mailto: links, if that helps.

Thank you!!

Hmm, I just tested FireFox 5, and the page generates. https://cl.ly/2h371o3z01402a0L0j3S

Are you only getting the error when you click the email link? Most likely it’s a browser add-on, or browser setting. Sounds like it’s not allowing the PrintFriendly JavaScript to execute.

I got the page to generate OK in FF5, however the email function does not seem to work. I have tried in safe mode with all addons disabled, still doesn’t work unfortunately. Other mailto links work OK. Thanks

What happens when you try to email?

If using Windows Operating System, a common Windows bug is found here: https://support.microsoft.com/kb/312346