Plugin prevent index page loading!

  • Resolved mmakenzi

    (@mmakenzi)


    7 years, 8 months ago

    Hi

    after activating plugin, my index page will not load anymore!
    other pages working correctly
    but first page not!
    however I didn’t use the index page button appearing option
    I don’t know how your plugin causing this problem

    my theme is enfold
    if you want, I can send the url to your email

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Richard Webster

    (@rwebster85)

    Hi mate you’ve had it working before so could you deactivate other plugins and also change your theme to see which one is causing the conflict? I’ll be able to help when i can reproduce the problem and have more info.

    Thread Starter mmakenzi

    (@mmakenzi)

    No, that was another site

    now I am using your plugin on another site
    OK then, I checked different themes, the problem still exists
    so I checked conflict with other plugin and I found out that your plugin has conflict with this plugin:
    YITH WooCommerce Product Slider Carousel
    when both plugins are active, the index page won’t load
    but when I deactivate anyone of them, index page will load again

    Plugin Author Richard Webster

    (@rwebster85)

    Just installed it and seems to work fine for me mate. Tested on Twenty Seventeen theme and Storefront theme. It is scrolling through my products, free download and paid, no problem. Does it work fine using the themes I have tried?

    What settings have you used for the slider?

    Can you try adding the slider shortcode to a custom normal page and see if that page loads ok?

Viewing 3 replies - 1 through 3 (of 3 total)
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