Plugin Panel is Blank

  • Resolved nathandonnelly

    (@nathandonnelly)


    4 years, 6 months ago

    Hello,

    Coming from the previous post regarding the OPT- prefix not being recognized. Upon updating the plugin, the plugin panel became blank and on the plugins screen it looks like it is loading indefinitely. I deactivated and reactivated the plugin three times and it didn’t affect the outcome. I can see the tags are still firing though.

    I can try deleting and reinstalling the plugin as well, but I was told to make an additional post here.

    Screenshots are linked below.

    https://ibb.co/qRR4XZG
    https://ibb.co/stvnBVf
    https://ibb.co/sJFx9zJ

    Thanks,
    Nathan.

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  • Thread Starter nathandonnelly

    (@nathandonnelly)

    Very odd,

    Went to check this morning and the plugin panel loaded just fine.

    Plugin Support James Osborne

    (@jamesosborne)

    @nathandonnelly Thanks for providing an update and closing the support topic. With the tags working as expected clearing your cache or checking from a browser incognito window may have allowed you to view the dashboard as normal, although you may have already attempted these steps.

    While it’s difficult to determine the cause should you encounter the issue again please share any console errors that appear, along with your Site Health information.

Viewing 2 replies - 1 through 2 (of 2 total)
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