Plugin only replacing the main image and not creating the thumbnails

  • controvi

    (@controvi)


    7 years ago

    Hey,

    The plugin worked great till we updated the plugins and wordpress.
    For some reason right now when we want to replace an image it does replace the original but doesn’t recreate the thumbnails.
    Even weirder is dat the plugin does not use the same chmod for the new images.
    it just throws the chmod to 666 instead of 755.

    Any idea how this suddenly could be ?

    If you need anything that can help solve the issue let me know.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ShortPixel

    (@shortpixel)

    Hi,
    thanks for letting us know about this issue.

    Could you please try the newly released plugin update and let us know whether the problem is still present?
    If so please contact us directly here as we may need some help to reproduce the issue.

    Thanks, I look forward to hearing from you,
    Alex

    Thread Starter controvi

    (@controvi)

    Hello Alex,

    Sorry for the very late reply.
    I have been very busy with other parts of the project where this issue was a part of but other things got priority.

    I have been up-to-date with the latest version and today I did a test.

    I used 5 images of different and equal resolutions and file sizes.
    Here is what I used and what happened when replacing.
    Hope this helps figure out what is going on.

    So I have 5 images.
    1) 269kb – 2000*1497
    2) 2,54MB – 4640*2610
    3) 2,70MB – 4640*2610
    4) 3,08MB – 4640*2610
    5) 1,56MB – 1920*1200

    I replaced image 1 with 2 and like expected it replaced everything.

    Then when I replaced image 2 with image 1 you would expect the same result but for some reason only the images that were created with a different resolution were replaced.
    And for some reason the full image wasn’t replaced either
    At first.
    After a min or 2 they were replaced as well.

    I noted down what happened when I first tried replacing image 2 with 1.
    the “V” showing which images were replaced correctly

    image 1 —-> image 2
    Full image —– Full image
    100*100 —– 100*100
    1024*674 –V– 1024*766
    150*150 —– 150*150
    2000*1200 —– 2000*1200
    300*169 –V– 300*225
    768*432 –V– 768*575

    This shows that only the default resolutions of 100*100, 150*150 and 2000*1200 that stayed the same weren’t replaced, at first.
    When I was writing everything down I started to go through the images again and found they were replaced.

    I did the same test as above with a image 2 and 3 and found that that did replace everything.
    Thought I did not expect that as they were all the same resolution.

    Then I replaced image 3 with 4 and I got the same results as earlier.
    only the different resolution images that were created were replaced and I had to wait a min or 2 before the others were replaced as well.

    My guess here is that the issue resides in the delayed replacement.
    Please correct me if I am wrong or if you have another idea why this happens.

    But my guess is that when I replace an image and it for some reason doesn’t replace some of the images immediately, it gets locked somehow when you replace the image again withing that delayed time frame.

    When I did test 1 again I got the same results that makes me to believe that my above idea is most likely the issue.
    The only thing is why would there be a delay.

    Hope you guys can help me figure out what is happening ??

    Cheers guys

    • This reply was modified 6 years, 10 months ago by controvi.
    Thread Starter controvi

    (@controvi)

    Is there an update on this.

Viewing 3 replies - 1 through 3 (of 3 total)
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