Plugin only pulls in one single post.

  • Resolved veggie_89

    (@veggie_89)


    3 years, 1 month ago

    Hey, thanks for this great plugin. I’ve had this issue with a couple different sites, and accessing different Instagram feeds. I setup the plugin like normal, but it only loads one post from my feed. (And it’s not even the most recent). The load more button does not display either making me think the plugin is only able to get one object from the API. I even tried using a different plugin and it did the same thing. I’m just wondering if you guys have seen this issue before and if you have any ideas on how I can solve it. Thanks!

    – Reggie

    P.S. I’ve tried disabling my caching plugin and I have Cloudflare CDN in “development mode” so it shouldn’t be affecting it.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi Reggie,

    Thank you for reaching out to us for assistance. If you’re seeing this same issue when you test other Instagram plugins, it does seem likely that the API response is only returning that one post. One thing to note is that certain types of posts such as Instagram Reels aren’t currently available through Instagram’s API.

    If you would like to send us a support ticket here, we could take a closer look at any other possible issues that might be related to the problem. Please make sure you send the System Info from the Support tab of the plugin.

    Best regards,

    Louis

Viewing 1 replies (of 1 total)
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