[Plugin: Online Backup for WordPress] Not backing up wp-admin

Hi scottdiangelis,

Does the event log say anything about it being skipped?
There is no reason it should exclude that folder unless it has been excluded or couldn’t be accessed, and the event log should mention the reason in both cases.

Regards,

Jason.

Hi Jason,

I checked the activity log and it does indeed say that the wp-admin folder was excluded, however, I did not specify that in the settings. I have left File System Excludes blank.

Hi scottdiangelis,

Can you paste the event log entry here? Maybe it has a reason with it. I can also check in code see what might cause it.

Thanks,

Jason

Jason,

Here is the entire event log:

20th Jun 2012 10.35.15 AM Information Backup complete.
20th Jun 2012 10.35.15 AM Information File system backup completed.
20th Jun 2012 10.35.15 AM Information Folder /somedir/wp-admin was excluded.
20th Jun 2012 10.34.51 AM Information Folder /somedir/wp-content/plugins/wponlinebackup/tmp was excluded.
20th Jun 2012 10.34.46 AM Information Folder /somedir/wp-admin was excluded.
20th Jun 2012 10.34.46 AM Information Database backup completed.
20th Jun 2012 10.34.43 AM Information Initialisation completed.
20th Jun 2012 10.34.43 AM Warning Table ‘sometable’ has no PRIMARY or UNIQUE key! Backup of this table may be inconsistent; some rows could get missed. See FAQ for more information.
20th Jun 2012 10.34.43 AM Information Previous downloadable backup deleted.
20th Jun 2012 10.34.43 AM Information Backup starting…

Jason,

Did you figure out what may be happening?

Hi Scott,
I was havng a very similar problem. I found that deactivating then deleting the plug-in, then adding the plug-in again (via my sites dashboard) and activating the plug-in again, fixed it!
Hope this helps you.
Marc

Hi Scott,

Did reinstalling work for you?

If not, can you go to General Settings and see if any of the filesystem excludes are ticked:
* Exclude plugins (wp-content/plugins; wp-content/mu-plugins)
* Exclude themes (wp-content/themes)
* Exclude uploads (wp-content/uploads)

Also copy and paste them like I did so we can see the paths. I wonder if it didn’t calculate one of the paths properly and it says wp-admin, thinking one of the folders to exclude is that folder. If so we can look at fixing this.

Regards,

Jason

Jason,

None of the excludes are ticked, and here is how they look:
Exclude plugins (wp-content/plugins; wp-content/mu-plugins)
Exclude themes (wp-content/themes)
Exclude uploads (wp-content/uploads)

Please go to General Settings in the plugin, and then edit the URL in your browser address bar so that instead of it ending in “section=settings” it ends in “section=advanced”.

Please let me know if anything is ticked in there, and also let me know what it says next to “local_tmp_dir” and also “gzip_tmp_dir”.

I wonder if one of those is ticked and set to the wp-admin folder. If so you’ll need to create a new folder inside wp-admin called “obfw_temp” or something and change this path to end in wp-admin/obfw_temp. Basically, the two paths for tmp_dirs are automatically excluded as it is where it stores the data.

If neither are ticked, just let me know the contents.

Thanks,

Jason.

Jason,

Nothing is ticked, and here is what is says next to each of those settings:

local_tmp_dir: /(pathname hidden)/(pathname hidden)/(pathname hidden)/wp-content/plugins/wponlinebackup/tmp

gzip_tmp_dir: /(pathname hidden)/(pathname hidden)/(pathname hidden)/wp-admin

Again, neither of these directories is ticked.

Hi scottdiangelis,

This is why it appears to be getting excluded. The wp-admin folder is configured as the gzip_tmp_dir and this is always excluded automatically (it is usually set to /tmp)

Can you try deactivating the plugin and reactivating it and see if it fixes it? (It detects the gzip_tmp_dir from the TEMP or TMP environment variable when the plugin is activated.) If you go on the advanced page it should stop saying wp-admin for the gzip_tmp_dir if it has worked.

If deactivate / activate doesn’t work we can manually set a new path for gzip_tmp_dir that is fine to exclude, by creating a new folder somewhere and putting the path in the advanced settings page for gzip_tmp_dir and ticking the box next to it (ticking the box means to override – unticked means it uses default or tries to work it out itself.)

Regards,

Jason.