• Resolved Kip Creativ’

    (@kipcreativ)


    Hello,

    I have Translate Press installed on my website and it works well on WP 6.5.5 : french/english are ok. But every time I upgrade WP core to 6.6.2, all the english translations are gone. It remains only french for both french and english version. When I downgrade to 6.5.5, all is ok: french version shows french language end english version shows english language.

    I use Elementor Pro and Hello theme.

    What’s the issue, can you help me ?

    (the current version on my website is actually 6.5.5)

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support madalinaruzsa

    (@madalinaruzsa)

    Hi @kipcreativ,

    Let’s investigate what’s happening on your site.

    Go to WordPress Dashboard > Plugins > Installed Plugins > and please check to have the latest versions of TranslatePress Multilingual V 2.8.9.

    Next, update your WordPress to version 6.6.2. Does the translation disappear again? If it does, please go to the front end, open the TranslatePress editor, select a string where the translation has disappeared, and send a screenshot following the example below: https://snipboard.io/RKFCn4.jpg

    Thread Starter Kip Creativ’

    (@kipcreativ)

    Hello,

    I’ve updated both plugin (2.8.9) and WP core (6.6.2) and the issue remains only on homepage.

    When I try to update translation, the pen icon is green i/o blue and I’ve a message that the string is not ready for translation.

    Here the link to screen capture: https://ibb.co/hXpQdTf

    And on dashboard, I’ve a Sql warning, show here : https://ibb.co/NrDbpcV

    • This reply was modified 2 weeks, 3 days ago by Kip Creativ'.
    Plugin Support madalinaruzsa

    (@madalinaruzsa)

    Hi @kipcreativ,

    1. TranslatePress Editor Issue

    The message “This string is not ready for translation yet” typically arises from a conflict with another plugin, most often an optimization plugin.

    Since this looks a lot like a conflict with some other code, the next recommended step is the conflict test (ideally in a staging environment):

    ??Briefly disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    2. SQL warning

    Could you tell me what collation you have right now on your database as well as the *_trp_tables from it?
    It should be utf8mb4_general_ci, but if is not, try to access it and see if you can change to this type.

    As always, we recommend backing up your site before making any changes to your database.

Viewing 3 replies - 1 through 3 (of 3 total)
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