Plugin Not Working With Variable Subscriptions

  • verifiedd24

    (@verifiedd24)


    9 months ago

    Hello,

    We are testing the free version of this plugin and it seems to be working fine for standard woocommerce Variable products.

    When we try to use it with Variable Subscriptions, however, the selector fields disappear. (Using Woo Subscriptions)

    When i disable YITH, the variable subscription selector drop-down appears and works fine. When it’s turned back on, it disappears again.

    I was advised by YITH that this plugin may not support variable subscriptions, which is kind of a bummer.

    Unfortunately, with the plugin turned on, even if we only want to use it for standard variable products, the variable subscriptions that we have activated on the site also all stop working. (On load, i can see the class drop-down selectors pop into view for a split second and this disappear as YITH tries to render; so the fields are there, somewhere, just not in view when YITH is activated)

    Is there a way to:

    1. Get this working with Variable subscriptions?
    2. or, disable the plugin completely for variable subscriptions so that I can still use it for variable products.

    Perhaps there is a work-around we can implement here?

    We’re looking to install this across multiple websites, but if it is breaking our variable subscriptions then we, unfortunately, are unable to use it.

    Thank you for your consideration and any assistance you can provide.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    Unfortunately we do not own a copy of WooCommerce Subscription. Therefore we recommend opening a WooCommerce support ticket so they can check this conflict.

    Have a great day!

    Thread Starter verifiedd24

    (@verifiedd24)

    Thank you for your reply. As noted in my prior message, Woocommerce Subscriptions works fine without the YITH plugin turned on, but breaks once it is activated.

    I suspect Woocommerce will tell me to contact the developers of the YITH plugin…

    Plugin Support Giuseppe Madaudo

    (@askmagic)

    Hi there,

    let me know, however if you can share with us a link where we can see the issue. Maybe we can see some issue in console.

Viewing 3 replies - 1 through 3 (of 3 total)
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