• Resolved davidisenoi

    (@davidisenoi)


    Hi! David here. The plugin seems to stop working on some themes. I have only the plugin installed and I’ve tested it with my prefered theme and 3 others, standard WordPress themes, like the twenty twenty. I’ve recorded a video to show the issue here.

    The page I need help with: [log in to see the link]

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  • Hi David, thank you for your message and demonstration video.

    I’ve briefly checked in my test environment with themes: Twenty Twenty, Twenty TwentyOne, Twenty TwentyTwo as well as Maxwell theme. The functionality works as intended there (in my test environment anyway).

    Just a quick question: Did you upgrade from 1.3.0 t o 2.x? Or is it a fresh install? (Please note the breaking changes in 2.0)

    Could you share with me how you configured CPCM in Appearance > Menus? Let’s see if we can find a reproduction scenario.

    Also, how many menus do you have configured in Appearance > Menus? I noticed just now that if I switch the theme, then sometimes the Menu selection switches to a different menu than the one I was currently working with. That can be rather disorienting. So, each time you switch the Theme could you verify via Appearance > Menus that the correct menu is still selected for display in your Theme?

    Kind regards,
    Diana

    Thread Starter davidisenoi

    (@davidisenoi)

    Hi,

    Thank you for the fast response.

    I installed the theme on another subdomain then the plugin and indeed it worked. It seems that there’s an issue with this particular install.

    Thank you,
    David

    Hi David,

    if you save the menu again, does that help? Or does the problem persist?

    I’d love to figure out exactly what went wrong but I’m not sure what avenues we could pursue here. It’s curious that the choice of theme somehow is involved. Perhaps the theme also edits the menu somewhere.

    It seems you have only one category, in the menu, right? That suggests that it’s not much work to recreate the menu. In that case, could you try uninstalling CPCM entirely and reinstalling it? Completely uninstalling CPCM will clear all data from the database, so if any old values from CPCM persist, they should be wiped. Then, if you’d reinstall CPCM and put back that one category, if the problem is resolved we know it’s on my side and I’ll re-test upgrade path. If the problem is not resolved, then it’s likely that there’s something the matter in the theme.

    Kind regards,
    Diana

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