Plugin not working properly

  • Resolved sprado

    (@sprado)


    7 years, 4 months ago

    Hello,

    I just installed the plugin to test before I get the premium version, But it messed up my site layout and became slower that I can’t even test it with GTmetrix.

    I am not sure what is happening or causing these errors.

    can you help?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @sprado,

    I’m sorry that you are experiencing some issues. I will be happy to assist you in resolving all of them.

    First of all, I see that you are using Autoptimize. You must ensure that similar features are not enabled on both of the plugins or it might cause errors. For example, if you decide to compress assets in Automptimize, don’t enable Minification in Hummingbird. Or if you decide to use Hummingbird’s minification engine, make sure you disable Autoptimize features first, so Hummingbird does a scan after the website with all the assets is returned to its initial state.

    I also ran a Gtmetrix scan on your website and the score is not that bad. Getting a score over 90 is considered a really good result!

    I do see some errors on the frontend of the website in the browser console. But I would need you to switch off conflicting plugins or features so I can assist you further.

    Best regards,
    Anton

    Thread Starter sprado

    (@sprado)

    hello,

    Thank you for getting back to me.

    I just disabled all other plugins (breeze, Autoptimizer, WP disable)
    and activated hummingbird, but still, the site layout got problems and speed is very bad.

    The results you saw was because of the other plugins, not the hummingbird.

    Thank you

    @sprado,

    Now I see that most of the assets are served via a CDN and there are no errors on your website. Could you enable HB and do some screenshots of the errors and maybe send me a link to the Gtmetrix results while Hummingbird is enabled?

    Best regards,
    Anton

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Thanks for using our plugin. As there’s no reply for a long time here, I’m marking this thread as resolved. Feel free to comment back here though, if more assistance is needed and we can re-open it for you! ??

    Warm regards,
    Dimitris

Viewing 4 replies - 1 through 4 (of 4 total)
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