Plugin not working on any browser

  • chiaracapuzzo

    (@chiaracapuzzo)


    4 years ago

    Hello, I’ve just downloaded and activated the plugin but I cannot see it working on my page. Any idea of what that could be? Not working on Chrome or Safari.
    Thank you so much for your help.
    Chiara

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author SuperPWA

    (@superpwa)

    We inspected your site and didn’t encounter any issue https://prnt.sc/10a6ubw. Can you please clear the cache and check it once whether having the same issue or not. Then do let us know.

    Thread Starter chiaracapuzzo

    (@chiaracapuzzo)

    Thank you for your reply!
    I just did, on my phone and computer but I cannot still see any pop-up/banner coming up. Can you see it on your side? I check the link you sent but I cannot see the pop-up/banner either. Thank you for your time!

    Plugin Author SuperPWA

    (@superpwa)

    Can you please clear the cache and check it once?

    Thread Starter chiaracapuzzo

    (@chiaracapuzzo)

    Hi, I just did it again, and I made sure there were no popup blocks activated. Can you see the pop up on your side? Thank you!

    Plugin Author SuperPWA

    (@superpwa)

    We inspected your site in chrome browser on Android device and ‘Add to homescreen’ banner is visible, check this screenshot https://prnt.sc/10b2ddt. Can you please clear the cache and check it once. And also verify on other device.

    Thread Starter chiaracapuzzo

    (@chiaracapuzzo)

    thank you for all your work. I am checking on an iPhone via Chrome and Safari. Probably, this is the issue.

    Plugin Author SuperPWA

    (@superpwa)

    Please follow this tutorial to test PWA on iOS devices https://superpwa.com/doc/test-pwa-ios-devices/. Go through the tutorial and verify whether having the same issue or not. Then do let us know.

Viewing 7 replies - 1 through 7 (of 7 total)
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