Plugin not working – is it due to pending review ?

  • Resolved betterisk

    (@betterisk)


    3 years ago

    Hello Guys, I hope you all are doing great. I bought and downloaded this plugin yesterday – but cant seem to get it to work. After installing and activating the plugin, I can’t find it. When I go to installed plugins I find the plugin there but am not able to interact with it.

    When trying to locate it I get the following message on my dashboard:

    “Notice: To use the WP HTML Mail – WPForms integration please install the free WP HTML Mail plugin first. Install Plugin”

    I can then click on ‘Install plugin”. When I do that I get the following error message:
    “Plugin not found.”

    I am guessing that this is due to the pending review. Am I right or am I doing something wrong?

    I would really appreciate your help. I tried contacting the developers but haven’t received any feedback yet.

    Kind regards, Marco

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Julian

    (@juliangk)

    Hello @betterisk,

    you are right about the pending review. We are sorry for the inconvenience.
    The last updates are being checked.

    In the meantime please download the latest version here.

    Best regrads
    Julian

    Thread Starter betterisk

    (@betterisk)

    Thanks a lot for the quick and friendly help! I just installed and started using the template – its working perfectly.

    This really as one of the most essential plugins!

    Plugin Support Julian

    (@juliangk)

    Hello @betterisk,

    Thank you for the kind reply!
    We are happy the plugin is serving you well.

    If you are happy with the plugin and our service, you are welcome to leave a review, it would be appreciated.

    Let us know if there is anything else we can help you with.

    Best regards
    Julian

    Has there been any update on when the new version will be available through the WP repository?

    Plugin Support Julian

    (@juliangk)

    Hello @sherwin_flight,

    there are several people involved and the process takes more time than anticipated.

    We can not give you a clear answer as it is not our desicion.

    Best regards
    Julian

Viewing 5 replies - 1 through 5 (of 5 total)
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