Plugin not working despite Php5.3 used Php memory is more than enough

Here is what was found a very long list of

IP/Robot Exclusions

Here is screenshot of partial part of that list

https://easycaptures.com/fs/uploaded/904/9248904719.jpg

Hello Greg,

Issue sill remain unresolved

Your prmopt reply with a detailed solution now will be much apprecaited

Keep up the good work of helping sites continue to have accurate correct stats

Your prompt accurate correct solution will be much appreciated

Did you check your user role exclusions?

Try resetting the robots list (there is an option to do so just under the list).

Thanks again for your prompt helpful solutions.

I did re set role exclusion per your suggestion.

However there seem to be excessive huge amount of bots going thru the site which was not the case on the old hosting?

Is there any setting inside wp admin account that can resolve this issue?
If not what is your best solution ??

There are several settings on the Statistics->Settings->Exclusions tab that can help. You may also want to enable the browscap feature on the Statistics->Settings->Externals page.

Hi,

Issue of hist not being recorded at all, remain unresolved to this day,
where no visitors traffic is being recorded at all
https://easycaptures.com/fs/uploaded/912/7117574610.png

And despite resetting the Robot list
it re appeared again
https://easycaptures.com/fs/uploaded/912/7898686317.jpg

Thank you for replying back now with a working solution to this URGENT issue

What does the “Exclusions” tab say now?

Not sure of what you are referring to here but any way

Here is everything under “Exclusion” Tab
https://easycaptures.com/fs/uploaded/912/6330527647.png

You haven’t included a subnet mask in your IP address exclusion, that may be causing the issue.

I appreciate that you are doing your best to resolve this vital issue

I can’t understand your solution as it is not clear at all.

Can you explain with all details,
what exactly is needed to be done here with this subnet mask ?

I would simply remove the IP address to begin with to see if that resolves the issue.

If it does you need to figure out if it is really required and if so what subnet you need to use. There are examples at the bottom of the IP exclusion list, but IP subnets are outside of the scope that I can help you with.