plugin not working and no answer from tickets

  • Resolved winterlabb

    (@winterlabb)


    6 years, 3 months ago

    Its shamefull!
    I bought the plugin on 31thOctober, the plugin didn’t work, I write the very same day a ticket asking for help and today I’m still waitting for an answer!
    I have delayed timing with my customer just for this, and still.. with no answer from support.
    shamefull.
    How do I ask for a refund?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @usersultra Your only reply here to any paid user is to send them to your site. You cannot support paid users in these forums.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)
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