Plugin not working

  • Resolved pradeepneo

    (@pradeepneo)


    4 years, 1 month ago

    Hi,

    We have used UPS and USPS shipping plugin. The UPS is working fine but USPS option is not showing in checkout page.

    Please let me know why is not working. The shipping country is USA and currency is US Dollar.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Dan

    (@dangoodman)

    Hi,

    It’s hard to tell without the exact details about plugin settings, the order, and what USPS returned for the request. Could you gather the debug info:
    1. Enable the WooCommerce shipping debug mode: WooCommerce -> Settings -> Shipping -> Shipping options -> Enable debug mode.
    2. Go to the cart/checkout page with the order you are getting unexpected shipping options for.
    3. Look for the ‘Found X USPS rates’ notice on the top of the page and click ‘Copy’ there.
    4. Paste the copied details here.
    5. Disable the debug mode.

Viewing 1 replies (of 1 total)
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