• (ACTION REQUIRED) I’m trying to translate certain buttons on this page but the plugin keeps on loading and nothing happens. Please its extremely important its affecting our conversions heavily
    Awaiting your feedback. Thanks

    Regards,
    Ramy

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Same issue for me also. When I click on Translate page button page refreshes and showing a white screen.

    Hello @scorewar and @viveknath322

    @scorewar
    In order to come up with the best solution to your problem, please answer the following questions:

    1: Is the problem you encounter found only on the mentioned page?
    1-2: If so, can you tell me which plugin generates that page or with which plugin it was created?
    Also, please include all necessary plugins (used on the mentioned page)

    @viveknath322
    The first/next recommended step is the conflict test (ideally in a staging environment):

    ??*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Kind regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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