Plugin not working

  • Resolved carlocao

    (@carlocao)


    5 years, 3 months ago

    Hi,

    I installed the plugin and could log in but then all I get is a white page, I cannot add codes nor see anything. I tried deleting the plugin and re-install it but the problem persists.

    Could you please help me?

    Best,

    Carlo

Viewing 1 replies (of 1 total)
  • Plugin Author mnetadmanager

    (@mnetadmanager)

    Hi Carlo,
    We’re sorry to hear that you’re facing this issue and thank you for reaching out to us.
    When you login for the first time after installation, all the assets gets installed which takes time. Once all the assets are installed your page should load faster on subsequent loads.
    So wait for the assets to install the first time. You can see the page to be loading in the browser if you look at the browser tab. If that’s not the case or if you still face this issue even after waiting for a long time, then please let us know.
    We’ll also try and reduce the initial load time.
    Thank you for your patience,
    Regards,
    Media.net

Viewing 1 replies (of 1 total)
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