Plugin not working

Activate standard theme, e.g. 2016 and check

Hi Alex,

The plugin is working when I used the standard theme. But it is not working for the webpages I’m using now. Avada.

Please help. Thank you.

Hi @samuelng527,

In Avada, you have two ways of editing pages: standard and with their Builder.

Please check these steps:

– Does WPGlobus work when you make a page and simply write it with no Builder?

– If yes then make another page, with Builder – in one language only. Then switch to default editor (you will see an ugly-looking text with tons of Avada’s shortcodes). The second language tab in WPGlobus should be blank. Try copying text from tab to tab and then translate a portion of it in the second tab. Save and check if you can see all OK at the front.

Please let us know if that worked.

Thank you!

P.S.
Avada is a commercial theme. We are unable to provide any specific support within this free WordPress forum. However, if you need us to investigate this further, please register on https://www.wpglobus.com and create a support ticket. We’ll see what can be done.

P.P.S. You mentioned WordPress version: 4.0.1 when you created this support thread. If that’s true, you should upgrade to all latest versions of WP, theme and plugins before trying anything else.