Plugin not working

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi Ellis,
    are you using some plugin cache? If yes, have you tried to clear cache or disable it? Have you tried the plugin with a standard wordpress theme like twenty? maybe it could be an incompatibility with your theme.

    Best regards.

    Thread Starter Ellis1987

    (@ellis1987)

    No, I am not using any cache plugin.

    I just checked with another theme and the plugin worked? Do you know what it is in my theme that could be causing the issue? I am using the Woocommerce Storefront theme so it should be compatible no?

    Hi! I have the same problem. No cache plugins. I am using Twenty Twelve parent theme and woocommerce in the catalog mode.

    Site URL: https://universam-klass.ru

    Plugin Author YITHEMES

    (@yithemes)

    Hi,
    I’ve checked the plugin with the Woocommerce Storefront theme and it’s 100% compatible. So i think that the problem is related with something else, maybe a conflict with another plugin or a theme customization.
    have you js errors after click the quick view button? you can see this on browser console ( f12 to open in chrome ).

Viewing 4 replies - 1 through 4 (of 4 total)
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